The Role
Coordinate SOC operations including workflow and incident management, assign and supervise analysts, triage alerts, liaise with stakeholders, improve processes, maintain documentation and reporting, and provide training and quality assurance to ensure effective security monitoring and response.
Summary Generated by Built In
A SOC (Security Operations Center) Coordinator plays a crucial role in managing and coordinating the daily functions of a security operations centre, which is a centralized unit that deals with security issues on an organizational and technical level. The SOC is responsible for monitoring, analysing, and protecting an organization from cyber threats.
The coordinator also will have a small team of analysts under their wings. The coordinator will perform bilateral conversations to upkeep the needs of the analysts and will perform performance reviews.
Key Responsibilities
A great SOC Coordinator someone who can:
Workflow Coordination:
Workflow Coordination:
- Oversee the workflow within the SOC to ensure that all tasks such as event monitoring, incident detection, and response activities are efficiently managed.
- Assign tasks to SOC analysts and ensure that they are carried out effectively and in a timely manner.
Incident Management:
- Act as the first point of contact for incidents, coordinating the response across different teams and ensuring follow-through until resolution.
- Triage incoming security alerts and incidents, determining their severity and escalation procedures.
Communication:
- Serve as a liaison between the SOC team and other departments, management, and potentially external stakeholders.
- Communicate effectively with IT teams and other stakeholders to facilitate real-time sharing of information and collaborative problem-solving.
Process Improvement:
- Identify areas for process improvement within the SOC, helping to develop and refine standard operating procedures.
- Collaborate with leadership to assess current capabilities and recommend enhancements to processes, tools, or team training.
Reporting and Documentation:
- Prepare reports that document security breaches and the extent of the damage caused by the breaches.
- Maintain comprehensive documentation of incidents, procedures, and workflows.
Oversight and Quality Assurance:
- Monitor the effectiveness of the security tools and processes in place, ensuring they are functioning correctly and efficiently.
- Conduct regular checks to ensure that the SOC is following best practices and maintaining compliance with relevant regulations and standards.
Training and Team Support:
- Assist in training new SOC personnel and providing ongoing education for the team on the latest threats, technologies, and incident response techniques.
- Support SOC team members, helping them to grow in their roles and manage their career development.
Skills, Knowledge & Expertise
Minimum Requirements
- Communication Skills: Advanced (written & oral)
- Fluent in both Dutch & English (written & oral)
- Leadership skills: Advanced
- Analytic Skills: Advanced
- Security knowledge: Advanced
- Security tooling knowledge: Basic
Desirable Requirements
- Microsoft AZ-104
- Microsoft AZ-500
- Microsoft AZ-900
Level of work/education e.g. cognitive ability
- HBO
Certifications and/or additional education
- Microsoft SC-200
- Microsoft SC-900
- Splunk Core User
- Splunk Power User
Job Benefits
- A good salary that matches the things you have already done and will do;
- Flexible working hours and flexibility in working from home or at the office, allowing you to optimally combine your private life with your work;
- A favorable pension scheme, 26 vacation days (+4 mandatory days off), and 8% holiday pay with a full-time contract;
- Plenty of development opportunities: you can gain and share knowledge through training, TechTalks, events, and our own Fox Academy;
- A laptop and business phone. If you use your own phone, you will receive a reimbursement of up to €25 per month;
- A remote work allowance (for hybrid working);
- A performance bonus and profit sharing because we value your effort;
- When we work in the office, we gather every day for a delicious lunch.
About
We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide.
Skills Required
- Advanced communication skills (written & oral)
- Fluent in Dutch and English (written & oral)
- Advanced leadership skills
- Advanced analytical skills
- Advanced security knowledge
- Basic security tooling knowledge
- HBO (higher professional education)
- Microsoft AZ-104
- Microsoft AZ-500
- Microsoft AZ-900
- Microsoft SC-200
- Microsoft SC-900
- Splunk Core User
- Splunk Power User
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The Company
What We Do
NCC Group is a global cyber security and resilience company that helps organizations manage risk, strengthen resilience, and build trust. They provide services in cyber security consulting, managed services, technical assurance, and software escrow.
