Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
At Fortra, we’re breaking the attack chain. Ready to join us?
The SOC Analyst will play an integral part in extending our customer’s team and delivering an outstanding customer experience to allow Fortra customers the freedom to conduct business safely. The SOC Analyst will be expected to demonstrate their understanding of Fortra products and services by providing our customers with a route to resolution.
WHAT YOU'LL DO
- Utilize comprehensive knowledge of Fortra’s MDR products and services to effectively provide world-class customer experience and security outcomes for customers.
- Protect customers on a global scale through the provision of expert security guidance on existing and emerging cyber security threats.
- Analyze, escalate, and respond to security events, observables and incidents generated by Fortra’s MDR products.
- Conduct Threat Hunting activities across our customer base, identifying threats and observables that contribute to threat intelligence and content management.
- Support customer incident response activities, providing ongoing monitoring of adversaries and guidance for containment, eradication, and recovery
- Tune proprietary security products for customer specific environments to maximize detection fidelity and minimize noise
QUALIFICATIONS
- Accreditation in Cyber Security, or relevant certification
- Knowledge in responding to incidents or alerts generated by a SIEM, SOAR, or equivalent tool
- Beginner understanding of cloud environments & infrastructure (preferably AWS)
- Basic experience with IDS, network monitoring and packet analysis tools such as Snort, Suricata, Wireshark or TCPdump
- Basic command of Linux systems administration and working with BASH
- Basic hands on experience configuring Windows or Linux system logging
- Basic understanding of networking including TCP/IP
- Basic understanding of HTTP, SSL/TLS, SOAP, and reverse proxies
- Basic understanding of the OWASP Top 10
3315
This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
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What We Do
HelpSystems has long been known for helping organizations become more secure and autonomous. However, over the years, our customers have shared with us that it has gotten harder and harder to protect their data. As technology plays an increasingly important role in the way organizations operate, cyberthreats are evolving to become more powerful than ever before. If there's one thing we've learned from being in an industry where the only constant is change, it's that being adaptable is the best way to grow in the right direction. So we've listened to our customers' concerns, problem-solved, and delivered with impressive results. Consequently, we're a different company today — one that is tackling cybersecurity head-on.
That's why HelpSystems is now Fortra, your cybersecurity ally. We're bringing the same people-first support and best-in-class portfolio that you've come to expect from HelpSystems, only now we're unified through the mission of providing solutions to organizations' seemingly unsolvable cybersecurity problems. We offer leading solutions like data security, infrastructure protection, managed services, and threat research and intelligence. Throughout every step of our customers' journeys, our experts are determined to help increase security maturity while decreasing the operational burden that comes with it. Because our team puts the same level of care into protecting our customers' peace of mind as their precious data.
We're driven by the belief that nothing is unsolvable.
We're tenacious in our pursuit of a better future for cybersecurity.
We are Fortra.
Why Work With Us
At Fortra, we’re all about people. Employees choose to work for Fortra and experience years of career enjoyment for a number of reasons, including their respect for one another and their ability to positively impact the business trajectory and its future.
