SOC Analyst L1

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We’ve amassed some of the best and brightest minds in cyber security who are passionate about protecting the digital world. Our team blends advanced technology alongside deep expertise to tackle the toughest cyber threats out there. Put simply, our mission is to stay ahead of the curve and create a safer digital landscape for our partners, and we think adding a Security Analyst L1 will up our cyber game.

As someone with a passion for understanding and defeating the latest online threats, you will use your knowledge to protect our clients and grow our operations. In return, you will be at the cutting edge of new technology, learning new skills and gaining certifications that are recognized and respected across the industry.
Our advanced Security Operations Centre (SOC) uses a combination of established solutions and cutting-edge internally developed technology to protect IT networks from a wide range of cyber threats on a 24x7x365 basis, with a particular focus on protecting organizations that are threatened by sophisticated, targeted attacks. This includes operational responsibility for all in-life services delivered to customers across a wide variety of market sectors.
This is a hands-on entry-level security analyst position for a 24x7 team; responsible for analyzing and responding to all security, and service-related events. In this role, you will be the first line of support for the clients’ security concerns. You will monitor security consoles, escalate change requests and security events to the proper department.

What you’ll be doing.

• Monitor and analyze Intrusion Detection Systems (IDS), Anomaly Detection Systems (ADS), Firewall event logs, and Security Incident and Event Management (SIEM) toolset event logs to identify security attacks and threats for remediation/suppression.
• Assist in Computer Security Incident Response activities for large organizations as a 1st line security analyst to identify various malicious threats in enterprise environments.
• Ensure timely accurate communications of alerts to IT, Network or Security groups regarding intrusions and compromises to their network infrastructure, applications and operating systems.
• Assist Senior Analysts with the implementation of counter measures or mitigating controls.
• Although not directly accountable for changes to policy and guidelines, you will be required to make recommendations to improve operational effectiveness and efficiency.

What does it take to succeed in this role? 

• Knowledge of technologies including but not limited to; Firewalls, IPS & IDS, Active Directory, Windows Server, Linux, TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM preferred
• Basic knowledge in cyber security
• Fundamental knowledge of Security Administration
• Knowledge of incident containment, recovery, and mitigation
• Excellent customer service skills
• Strong analytical and excellent problem-solving skills
• Willing to work flexible schedules as part of a 24 hours, 7 days a week, 365 days service delivery environment
• Excellent written & verbal skills
• Attention to detail
• Required to earn Sec+ within 6 months of beginning employment.
• Understanding SLA requirements within a Security Operations Centre.

In addition to your technical expertise, we expect respect, opinions, and thoughtful inputs.

Work Arrangement

How we work.

Our 3 values define how we operate internally as well as externally:

Vision - We embrace a forward-thinking mindset. Our team has a clear and inspiring picture of the future that helps drive our decisions towards creating and delivering world-class security services.

Velocity - We have a bias for action. We move swiftly and with purpose toward our goals and objectives and can easily adapt (and adjust) along the way.

Vigilance – We foster a culture of proactive awareness for our company and our customers, who trust us to be an extension of their team. We are always looking for areas where we can innovate, improve, fix, transform and revolutionize, which ensures the protection, safety and success of everyone at SilverSky.

Individuals that can act intelligently and confidently without an ego will thrive.

If this opportunity sounds interesting and you are passionate about redefining how the world thinks about cyber security, we want to hear from you. Apply now if you are interested in learning more about how we can change the rules of engagement, together.

About SilverSky

We are a global cyber security company with more than 20 years of professional experience in the industry. Our 300+ employees are on a mission to protect our customers with comprehensive, adaptive security services that maximize technology and automate responses, while empowering security analysts to hunt for threats, react and respond immediately. It’s the human enhanced response that differentiates SilverSky and allows us to create the most comprehensive managed detection and response (MxDR) solution in the industry by delivering on our Vision, Velocity, Vigilance philosophy. Follow us on X and LinkedIn to learn more/