About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
New York positions open to candidates located in the New York area.
A Snr. Sales Engineer handles complex sales engagements and often works with large or strategic accounts. They have a deep understanding of KnowBe4 products and industry, allowing them to handle sophisticated technical objections and design comprehensive solutions. Snr. Sales Engineers often mentor junior team members, contribute to sales strategies, and are involved in product feedback and education. They are expected to work independently and take a proactive role in driving sales opportunities forward.
Responsibilities:
- Product Expertise:
- Demonstrate comprehensive understanding of product features, benefits, and use cases across various industries
- Articulate the product's technical architecture and integration capabilities
- Design and present use cases/solutions for all standard and most complex scenarios
- Sales Strategy and Execution:
- Actively contribute to sales strategy discussions, offering technical perspectives
- Coach teammates on technical and process issues
- Develop and execute scoped evaluation plans for Proofs of Value (POVs)
- Adapt presentation style based on audience's technical expertise and role
- Technical Skills:
- Efficiently resolve moderate technical issues with minimal guidance
- Anticipate and proactively address common technical objections
- Collaborate with other technical team members on complex issues
- Customer Engagement:
- Build and maintain strong relationships with prospects throughout the sales cycle
- Effectively communicate KB4 use cases, value propositions, and applicable case studies
- Tailor presentations to different audience types, highlighting relevant features and benefits
- Business Acumen:
- Possess solid working knowledge of sales processes, engagement workflow, and sales collateral
- Navigate the sales cycle confidently, understanding each stage and its requirements
- Engage in detailed conversations with directors and reps about sales strategy
- Leadership and Mentorship:
- Occasionally mentor people interested in pursuing Sales Engineering at KnowBe4
- Take ownership of specific SE project
- Competitive Knowledge:
- Clearly articulate core differentiators versus top 3 competitors
Minimum Qualifications:
- 2 year degree or technical degree preferred
- 2-5 years of technical sales or sales engineering experience required.
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Strong technical background in cybersecurity or related field
- Excellent communication, presentation, and problem-solving skills
- Ability to work independently and lead complex sales engagements
- Excellent verbal and written communications
- Highly organized and result-oriented
- Excellent time management and organization skills
- Can demonstrate technical troubleshooting and analysis ability
- Familiarity with security awareness concepts and mail environments
- Can demonstrate integrity, accountability, respect and commitment
- Strong collaborative and teamwork skills
- Must be able to work with minimal supervision
The compensation for this position ranges from $140,000 - $147,000 including base, bonuses and commissions.
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
KnowBe4 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KnowBe4 and has not been reviewed or approved by KnowBe4.
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Healthcare Strength — Fully paid medical insurance for U.S. employees is repeatedly emphasized alongside dental/vision options and mental-health resources. This makes the benefits package feel materially strong even when cash compensation perceptions vary by role.
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Leave & Time Off Breadth — Open paid time off is positioned as a meaningful part of the total rewards package, with generous time-off framing across U.S. and local-region policies. Time-off flexibility is also reinforced by self-care initiatives and related cultural practices.
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Career-Linked Recognition & Rewards — Company-wide monthly bonuses, referral bonuses, and certification reimbursement/completion bonuses create multiple ways to earn beyond base pay. Learning and leadership programs are also framed as tangible rewards tied to development and progression.
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What We Do
KnowBe4 is a platform for security awareness training and simulated phishing attacks.
