Snr Clinical & Sales Specialist

Posted Yesterday
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Ryde, New South Wales, AUS
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Provides expert procedural support for advanced electrophysiology cases, especially complex arrhythmias. Leads training and mentors clinical teams, collaborates with healthcare professionals, troubleshoots product issues, drives adoption of MedTech innovations, supports recalls and complaints, identifies clinical sales opportunities, and represents the company at industry events. Requires strong electrophysiology expertise, leadership, autonomous work, and experience with cardiac catheters and related hardware and software.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

North Ryde, New South Wales, Australia

Job Description:

About MedTech

Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments.

Visit us at https://www.jnj.com/medtech to see how your unique talents will help patients on their journey to wellness.

The Opportunity

An opportunity has become available for a results driven Senior Clinical Specialist to join our Electrophysiology Team in Sydney.

The overall responsibility of this role is to provide expert case coverage to customers utilizing Johnson & Johnson products. The role would also be assisting with training for Associate Clinical Specialists and Clinical Specialists while working with Sales & Marketing to drive commercial opportunities.  

Responsibilities

  • Provide expert procedural support on advanced electrophysiology cases, especially complex arrhythmias
  • Lead training sessions and mentor in-field teams, ensuring everyone is at the top of their game
  • Collaborate with physicians, nurses, and technologists to optimize patient outcomes
  • Troubleshoot and resolve product issues quickly to keep procedures running smoothly
  • Drive product adoption by proactively showcasing innovations and benefits to healthcare professionals
  • Assist with product recalls, complaints, and feedback to enhance future development
  • Support sales efforts by identifying clinical opportunities and demonstrating product value
  • Represent Johnson & Johnson at industry events and conferences, sharing your expertise  

About You

  • Preferred minimum education: Degree in Health Science or Biomedical Engineering
  • Preferred industry experience: EP Cardiac technician, IBHRE completed or current with line manager within 12 months.
  • Minimum 3 years of experience in a Clinical role
  • In-depth understanding of Electrophysiology and catheters.
  • Signed off and expert in all arrythmias, hardware and software
  • Strong leadership with an ability to work autonomously
  • Proven track record of new technology adoption
  • Pass mark of >85% recert/ASTM

Why Choose Us:

  • Competitive remuneration package
  • Continuous training and support
  • Award-winning leadership development programs
  • Inclusive, flexible, and accessible working arrangements
  • Equal opportunity employer supporting diversity and inclusion

Our Benefits:

  • Up to 18 weeks of parental leave to support new parents
  • 4 days of volunteer leave to give back to the community
  • Option to purchase up to 2 weeks of additional annual leave for extra time off
  • Enjoy a dedicated Wellbeing Day to prioritise self-care
  • Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
  • Access to an Employee Assistance Program for personal and professional support
  • Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
  • Life insurance coverage for added peace of mind

And much more...

Great Place to Work® Certified – 2024

Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.

Johnson & Johnson – Australia and New Zealand were certified as a Great Place to Work® in ANZ in its first year of participation.

All applicants must have rights to work in Australia.

#AUCS



Required Skills:



Preferred Skills:

Account Management, Collaboration, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection

Skills Required

  • Minimum three years of experience in a clinical role
  • In-depth understanding of electrophysiology and catheters
  • Expertise in all arrhythmias, hardware, and software
  • Strong leadership and ability to work autonomously
  • Proven track record of new technology adoption
  • Pass mark above 85% on recertification or ASTM
  • Degree in Health Science or Biomedical Engineering
  • Experience as an EP cardiac technician
  • IBHRE completed or current, with completion within 12 months
  • Rights to work in Australia

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

Johnson & Johnson Insights

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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