Join DYOPATH as a SNOC Engineer III (Cloud)
Are you ready to lead technical investigations and resolve complex incidents across security, network, systems, and cloud domains?
DYOPATH is looking for a SNOC Engineer III (Cloud) who thrives in high-pressure environments, brings deep technical expertise, and is committed to operational excellence in a 24/7/365 setting.
Why You’ll Love Working HerePurpose with Passion – Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—transforms everyday work into meaningful impact.
Grow & Thrive – From certifications to career paths, DYOPATH invests in your ongoing development.
Award-Winning Culture – Known for outstanding IT service, we bring the same dedication internally: toward each other.
Fun & Respectful Teamwork – Collaborative, upbeat environments where achievements are celebrated!
Awesome Benefits
- Medical, Dental & Vision Coverage
- Life Insurance
- 401(k) with company match
- Plus “You Pick a Day” paid holiday
- FSA & HSA options
- Pet Insurance (because pets are family!)
- …and much more!
- Full benefits overview at dyopath.com/careers
- Location: Remote (U.S.)
- Hours: 1st Shift (9a-5p CST)
- Salary: $110,000 (annual)
- Be the senior-level escalation point for high-priority incidents across security, network, systems, and cloud domains.
- Lead investigations and refine monitoring and detection strategies.
- Mentor SNOC Engineer I and II team members: coach, guide, and empower them.
- Collaborate with clients and leadership to ensure operational readiness and security compliance.
- Represent SNOC in client escalations and leadership discussions.
- Serve as SME for cloud infrastructure monitoring, reliability, and optimization.
- Lead response efforts for high-impact cloud incidents.
- Design and tune cloud observability solutions (dashboards, alerting thresholds, integrations).
- Implement advanced automation for monitoring, scaling, and recovery processes.
- Advise on cloud security, compliance, and operational readiness.
- Represent cloud operations in client and leadership discussions during escalations.
Required: Azure and Microsoft 365 experience
Preferred: AWS, Microsoft Intune, and SharePoint experience
Education & Certifications
- Bachelor’s degree in Cybersecurity, IT, or related field (or equivalent experience).
- Preferred certifications: GIAC (GCIH, GCIA, GCFA), CompTIA CySA+ or CASP+, Cisco CCNP or higher, Microsoft Azure Security Engineer Associate, AWS Security Specialty.
Experience & Skills
- 4+ years in SOC/NOC operations or infrastructure engineering roles.
- Proven ability to resolve complex incidents across security, network, or systems domains.
- Strong troubleshooting and analytical skills under pressure.
- Familiarity with ITIL or similar service frameworks.
- Skilled with automation, monitoring tools, and remote-support techniques.
As a SNOC Engineer III (Cloud), you won’t just respond to incidents—you’ll lead investigations, mentor others, and shape how we deliver world-class IT operations. You’ll work with passionate people, learn new skills, and help define the future of secure, reliable technology services at DYOPATH.
Ready to Elevate IT Operations?If you’re excited to make a real difference and love the challenge of solving complex technical puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next SNOC Engineer III (Cloud)
This role is open to U.S. applicants only.
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Top Skills
What We Do
DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations by delivering trusted IT solutions that are grounded in accountability resulting in exceptional customer service. With locations in Houston, TX and Chicago, IL, we help our clients focus on what they do best by providing unparalleled support and services.
Rob Koch, CEO of Single Path (founded 2003) and Chuck Orrico, CEO of DYONYX (founded 1996) created the opportunity to drive more value in the organizations they created by merging to form DYOPATH on March 1, 2020.
By bringing together two industry leaders, the merger created one of the largest privately held MSPs in the US today. DYOPATH helps organizations across all industries manage their risk, technology and people more effectively with an unparalleled delivery of exceptional customer service.
