Job Description:
SME Onboarding Administrator
Cairo
Full Time (40 hours) Fixed Term
Shift work – Shifts will fall between Sunday to Friday 8.00am – 6.00pm UK time
We make health happen
We’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work, working together with determination and focus. Delivering care that our millions of customers can count on, from experts they trust.
Role Overview
As an Onboarding Administrator, you will support our business customers at the beginning of their journey with us and help to onboard them onto the relevant systems and work closely with internal teams to ensure smooth transition. You'll be required to answer, facilitate and resolve all queries from internal and external customers (decision makers, group secretaries, intermediaries), providing a professional and dedicated service.
You’ll help us make health happen by:
- Identifying and collecting appropriate information to facilitate the onboarding of SME B2B customers in response to requests across dual platforms
- Managing the onboarding journey and ensure receipt of all relevant documentation from intermediaries and customers post onboarding to meet both internal and regulatory requirements
- Managing and prioritising a variety of workstreams as required to ensure onboarding activity remains within SLA’s
- Working to targets relating to productivity and quality measures, using a variety of established technical and administrative processes,
- Working effectively within a team, whilst also working independently on required onboarding activity
Key Skills / Qualifications needed for this role:
Multilingual skills essential, including excellent written and spoken English
Educated to degree level
Highly skilled in all Microsoft Office applications
Advert will close externally once sufficient application numbers are received and this may be before any published closing date.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: [email protected]
committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: [email protected]
Time Type:
Full timeJob Area:
Locations:
Egypt - CairoSkills Required
- Multilingual skills with excellent written and spoken English
- Educated to degree level
- Highly skilled in all Microsoft Office applications
Bupa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bupa and has not been reviewed or approved by Bupa.
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Healthcare Strength — Health cover via the UK Health Trust, day‑one medical support for frontline roles, and dedicated women’s health initiatives indicate a robust, health‑centric package. Access to digital GP, nurse lines, and options such as dental and health cash plans further reinforce medical and preventive care breadth.
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Wellbeing & Lifestyle Benefits — Wellbeing programs span mental, physical, emotional, and financial support, with offerings like EAP access, gym discounts, and health assessments. Flexible work and wellbeing programs highlighted in some regions add to lifestyle value.
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Parental & Family Support — Policies include enhanced parental leave in certain UK business units and a family mental‑health support line. Options to extend medical coverage to dependants and family‑oriented allowances strengthen support beyond the individual.
Bupa Insights
What We Do
Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India. For more information, visit www.bupa.com
