The Role
Designs, develops, automates, and supports BI, Excel, and MIS reports for sales and management teams. Maintains contractual workforce and productivity data, develops dashboards and documentation, performs data analysis, improves reporting processes, and provides customer and technical support. Collaborates cross-functionally to resolve issues, ensure data accuracy, and deliver periodic and ad hoc reporting.
Summary Generated by Built In
As an integral member
of Sales team, the MIS Analyst will be responsible for the design, development,
implementation and support of critical Business Intelligence (BI)reports,Excel Reports, and other tools working with cross-functional teams.
1. Maintain contractual staff's productivity tracker
2. Maintain count of hiring, salary details and joining details of contractual staff
3. Automate reports to reduce man-hours spent on existing reports
4. Develop MIS documentation to allow for smooth operations and easy system maintenance
5. Provide recommendations to update current MIS to improve reporting efficiency and consistency
6. Perform data analysis for generating reports on periodic basis
7. Develop MIS system for customer management and internal communication
8. Provide strong reporting and analytical information support to management team
9. Generate both periodic and ad hoc reports as needed.
10. Understand customer problems and provide appropriate technical solutions.
11. Analyse business information to identify process improvements for increasing business efficiency and effectiveness
12. Participate in cross-functional meetings to resolve recurring customer issues
13. Provide customer support and assistance in issue troubleshooting and resolution
14. Prepare and publish weekly and monthly Sales dashboards to management
15. Update business on new changes in reports as and when introduced
16. Regularly follow-up with business on report completeness & accuracy
2. Maintain count of hiring, salary details and joining details of contractual staff
3. Automate reports to reduce man-hours spent on existing reports
4. Develop MIS documentation to allow for smooth operations and easy system maintenance
5. Provide recommendations to update current MIS to improve reporting efficiency and consistency
6. Perform data analysis for generating reports on periodic basis
7. Develop MIS system for customer management and internal communication
8. Provide strong reporting and analytical information support to management team
9. Generate both periodic and ad hoc reports as needed.
10. Understand customer problems and provide appropriate technical solutions.
11. Analyse business information to identify process improvements for increasing business efficiency and effectiveness
12. Participate in cross-functional meetings to resolve recurring customer issues
13. Provide customer support and assistance in issue troubleshooting and resolution
14. Prepare and publish weekly and monthly Sales dashboards to management
15. Update business on new changes in reports as and when introduced
16. Regularly follow-up with business on report completeness & accuracy
Requirements
- Ability to
function effectively in an extremely dynamic industry
- Good
interpersonal and communication skills, both verbal and written
- Proficient
with MS Office Applications like Excel, Access etc. and being able to
design
reports and tools with VBA macros. - Knowledge of
logical and physical data modelling concepts (relational and dimensional)
- Understanding
of data integration issues (validation and cleaning), familiarity with
complex data and structures - Excellent
interpersonal (verbal and written) communication skills are required to
support
working in project environments that includes internal, external and customer teams - Requires
strong analytical, conceptual and problem-solving abilities
Ability to manage multiple
priorities, and assess and adjust quickly to changing priorities
Skills Required
- Ability to function effectively in an extremely dynamic industry
- Good verbal and written interpersonal and communication skills
- Proficiency with Microsoft Office applications, including Excel and Access
- Ability to design reports and tools using VBA macros
- Knowledge of logical and physical data modeling, including relational and dimensional models
- Understanding of data integration, validation, data cleaning, and complex data structures
- Strong analytical, conceptual, and problem-solving abilities
- Ability to manage multiple priorities and adjust quickly to changing priorities
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The Company
What We Do
Tata Play Fiber, operated by Tata Play Broadband Private Ltd., builds and provides fiber-to-the-home broadband infrastructure in India. Its residential FTTH service offers high-speed internet of up to 1 Gbps over a dependable, proactively monitored network. The company’s stated goal is to help Indian families access connected technologies and deliver an enhanced video experience and services beyond the web. It is a subsidiary of Tata Play Limited.
