About the Role
Uber Eats is looking for a Territory Lead to drive commercial growth and lead a high-performing Account Management team responsible for a portfolio of over 500 Hero and Mid-Size restaurant partners.
In this role, you will own the territory's commercial strategy, identifying growth opportunities, strengthening partner retention, and driving the adoption of Uber Eats' commercial solutions. You will translate business priorities into actionable plans, leverage data to guide decisions, and ensure consistent execution across cities and customer segments.
The ideal candidate is a strategic, data-driven commercial leader with strong negotiation skills, a hands-on leadership style, and a proven ability to develop teams, manage large portfolios, and deliver sustainable business results.
What You'll Do
1. Own the Territory's Commercial Strategy
- Define and execute growth strategies across a portfolio of 500+ restaurant partners, prioritizing opportunities by city, segment, and business potential.
- Translate commercial objectives into measurable targets, clear action plans, and execution priorities.
- Leverage market insights, performance data, and commercial judgment to drive sustainable and profitable growth.
2. Lead and Develop a High-Performing Team
- Lead, coach, and develop Account Managers, fostering a culture of accountability, collaboration, and high performance.
- Strengthen team capabilities in consultative selling, negotiation, portfolio management, and strategic account planning.
- Monitor performance, address development opportunities, and build a strong talent pipeline through continuous feedback and coaching.
3. Drive Portfolio Growth and Partner Retention
- Identify opportunities to increase restaurant sales, strengthen engagement, and expand adoption of commercial solutions, including advertising and promotions.
- Guide Account Managers in developing tailored growth plans and delivering value-driven commercial conversations.
- Proactively identify churn risks and implement retention strategies to strengthen long-term partnerships.
- Lead strategic negotiations and build relationships with key restaurant owners and decision-makers.
4. Drive Data-Driven Performance and Operational Excellence
- Monitor key commercial KPIs, including portfolio growth, retention, product adoption, and team productivity.
- Translate data into actionable insights to prioritize investments, improve performance, and maximize commercial impact.
- Develop scalable playbooks, processes, and tools to improve Account Management effectiveness and execution.
- Leverage AI and automation to identify growth opportunities, streamline workflows, and enable more strategic partner engagement.
5. Collaborate Across Teams and Markets
- Partner with cross-functional stakeholders to align commercial initiatives with broader business priorities.
- Represent restaurant partner needs and translate local market insights into actionable business recommendations.
- Maintain a strong presence across the territory through team coaching, partner meetings, and market visits.
What You'll Need
Basic Qualifications
- At least 7 years of relevant experience in Account Management, Business Development, Consultative Sales, Commercial Strategy, or related commercial roles.
- Proven experience leading and developing commercial teams, with a track record of achieving business targets.
- Demonstrated success driving portfolio growth, customer retention, and commercial performance.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable commercial strategies.
- Excellent negotiation, relationship management, and stakeholder influencing skills.
- Ability to manage competing priorities, make data-driven decisions, and execute effectively in a fast-paced environment.
- Strong communication skills and proficiency in English and Spanish.
- Willingness to travel within the territory for team coaching and partner meetings.
Preferred Qualifications
- Experience in technology, marketplaces, e-commerce, digital advertising, or the restaurant industry.
- Experience managing large-scale SMB portfolios and developing differentiated commercial strategies by customer segment.
- Familiarity with CRM platforms, commercial analytics, and performance management tools.
- Experience leading commercial initiatives across multiple cities or markets.
- Experience leveraging AI tools to improve commercial efficiency, productivity, or decision-making.
About Us
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- At least 7 years of relevant experience in Account Management, Business Development, Consultative Sales, Commercial Strategy, or related commercial roles
- Experience leading and developing commercial teams with a record of achieving business targets
- Success driving portfolio growth, customer retention, and commercial performance
- Strong analytical and problem-solving skills, including translating data into actionable commercial strategies
- Excellent negotiation, relationship management, and stakeholder influencing skills
- Ability to manage competing priorities, make data-driven decisions, and execute in a fast-paced environment
- Strong communication skills and proficiency in English and Spanish
- Willingness to travel within the territory for team coaching and partner meetings
- Experience in technology, marketplaces, e-commerce, digital advertising, or the restaurant industry
- Experience managing large-scale SMB portfolios and developing differentiated commercial strategies by customer segment
- Familiarity with CRM platforms, commercial analytics, and performance management tools
- Experience leading commercial initiatives across multiple cities or markets
- Experience leveraging AI tools to improve commercial efficiency, productivity, or decision-making
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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