SMB Sales Manager

Reposted 18 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
280K-300K Annually
Senior level
Digital Media • Information Technology • Software
The Role
The SMB Sales Manager will manage and grow a team of Account Executives, drive sales, coach team members, and enhance sales processes.
Summary Generated by Built In

We're looking for an SMB Sales Manager to lead and scale our Velocity/SMB segment. Reporting directly to the VP of Sales, you'll coach and grow a team of AEs responsible for helping rapidly growing companies adopt Recall.ai across their product and engineering organizations. This role is about building a high-performing, operationally excellent team that can manage a high volume of opportunities while keeping pipeline coverage strong.

You'll immediately take over management of 2 Account Executives and carry a partial quota for the first 3–6 months to get as proficient as possible selling Recall.ai.

Location

Recall.ai is an in-office company. This role is open to candidates in the San Francisco Bay Area. You'll work from our beautiful, spacious San Francisco office at 475 Brannan Street.

What you'll do

  • Report to the VP of Sales and manage a team of up to 7 Velocity/SMB Account Executives (starting with 2)

  • Carry a partial quota for 1-2 quarters

  • Drive, manage, and execute the business and revenue of your team

  • Coach AEs to run disciplined discovery, deliver compelling product demos, manage active pipeline, and close net-new and expansion opportunities with fast-growing companies

  • Partner with Marketing to convert inbound demand into qualified opportunities and maintain strong pipeline coverage

  • Work with RevOps to target high-fit ICP outbound accounts

  • Build and improve processes for AE onboarding and ramping

  • Identify patterns across customer conversations and funnel data to continuously refine messaging, segmentation, and sales playbooks

  • Regularly (every week) coach AEs and build a collaborative environment where your team can thrive, learn, and grow.

What we're looking for

  • 4+ years selling a technical product; developer or engineering sales experience strongly preferred

  • 1+ years successfully managing a high-performing sales team

  • A track record of coaching AEs to consistently hit and exceed quota in a high-velocity environment

  • Experience working at a startup with fewer than 50 people

  • At least 2+ years of tenure at one company, not a series of short stints

  • Excellent communication and coaching skills, with the ability to develop both early and mid-career AEs

  • Ability to understand, pitch, and demo Recall.ai's products

  • Experience standing up outbound motions, or working closely with BDR/SDR teams, with clear opinions on how it should be run today

  • Strong judgment and adaptability; thrives in a fast-paced, ever-changing environment

Why you should join

  • You want to own and shape our sales motion.

  • You love building from the ground up and having ownership.

  • You're energized by being in the room. Whiteboards, quick huddles, and all.

  • You're looking for a massive growth opportunity, and not just on the sales side. Anything you want to learn about the business, we'll teach you.

  • You're excited about driving sales success in a huge, greenfield market.

Why you shouldn't join

  • You're not ready for the occasional 60-hour work week right now.

  • You're not comfortable working without clear structure.

  • You're not ready for a risky career opportunity. Even with our growth, we are still an early-stage startup. If you need something more predictable, this is not the right fit.

  • You're not excited about working with engineers. You won't be able to succeed in this role unless you love our customers and want to truly help them in whatever way possible.

Other benefits

  • 100% covered, top-of-the-line health insurance, dental, and vision.

  • Breakfast, lunch, and dinner covered.

  • Ubers/Waymos to and from office covered.

  • Unlimited PTO.

  • If not in SF, we provide relocation assistance.

  • Computer and workspace stipend.

  • Create the best work of your life and be part of a group of people who deeply care about their work.

Annual salary

The expected OTE for this position is $280K-$300K OTE, with base and commission split 60/40.

About us

Recall.ai has one mission: making it easy for developers to work with conversation data. We're a small team with high expectations. We focus on what matters most, take on hard problems, and raise the bar with every hire. This is not your typical 9-to-5.

Recall.ai is the API to get transcripts, recordings, and metadata from meetings. We offer a unified API to capture data from meeting platforms like Zoom, Microsoft Teams, and Google Meet. Over 2,000 companies rely on our API today to process millions of hours of meeting data. We provide rock-solid infrastructure that typically takes a team over a year to build in-house, and we help our customers get up and running in days.

Founded in 2022, Recall is well funded and growing extremely fast. We grew 3x+ the last two years to $XXM ARR as a team of less than 30. We serve category leaders such as Salesforce, Calendly, Apollo.io, HubSpot, Grain, and more.

We're at an inflection point in our growth. In a market where everyone is mining for gold, we're selling shovels. This is a unique opportunity to work directly with the founders and be part of building a small, intense team that loves to work hard and play hard.

Skills Required

  • 4+ years selling a technical product
  • 1+ years successfully managing a high-performing sales team
  • Track record of coaching AEs to exceed quota
  • Experience at a startup with fewer than 50 people
Am I A Good Fit?
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The Company
29 Employees

What We Do

Recall.ai is the API to get recordings, transcripts, and metadata from Zoom, Google Meet, Microsoft Teams, Webex, Slack, In-person meetings, and more. We support several form factors to capture meeting data: 1. Meeting Bot API: Through Recall.ai's API and fully managed bot infrastructure, you can easily white-label bots and send them to meetings to capture the audio, video, transcriptions, and metadata from the meeting-all through a simple API. 2. Desktop Recording SDK: Use our Desktop Recording SDK to get meeting data without a bot joining the call. 3. Mobile Recording SDK (coming soon): Use our Mobile Recording SDK to record phone calls and in-person meetings.

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