SMB Sales Manager, Uber for Business

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São Paulo, BRA
In-Office
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
We reimagine the way the world moves for the better.
The Role
Lead and develop an SMB sales team responsible for acquiring new customers and exceeding revenue targets. Hire, coach, onboard, and manage Account Executives while overseeing prospecting, pipeline health, forecast accuracy, CRM discipline, and weekly productivity. Analyze sales metrics, improve workflows, remove cross-functional blockers, and provide product feedback to influence the roadmap. Partner with Marketing, Sales Operations, Implementation, Product, Legal, Tax, and Support to improve business outcomes.
Summary Generated by Built In

About the Role

We're looking for a leader with proven sales and people management experience, with a highly motivated, self-starter, and engaging personality, who is passionate about coaching and building a high-performing sales team.

The Associate SMB Sales Manager will report to the Head of SMB Sales and will be a hands-on leader focused on acquiring new customers at scale through coaching and operational excellence, being responsible for the team's activities, forecast accuracy and results — from cold outreach to launch deals.

The ideal candidate is highly data-driven, thrives in fast-paced environments, and enjoys developing people while continuously improving sales execution, processes, and business outcomes.

Basic Qualifications

  • 5+ years of B2B sales experience, ideally in SaaS and/or leading sales teams.
  • Proven success in expanding the customer base and consistently exceeding revenue targets and company goals.
  • Strong analytical and coaching skills, leveraging data-driven insights to guide the sales process and develop Account Executives.
  • Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs, while effectively influencing cross-functional stakeholders.
  • Proven performance management skills, with experience in weekly performance reviews, pipeline inspection, forecast management, and taking fast corrective actions.
  • Experience using CRM data and sales metrics to drive business decisions and improve team performance.

 

Preferred Qualifications

  • Have a competitive edge and thrive in a fast-paced team environment.
  • Ability to problem-solve, show resilience and positivity, and adapt and grow in a fast-paced environment.
  • Extremely proactive and upbeat, with strong organizational and planning skills.
  • Experience leading high-volume acquisition sales teams.
  • Ability to balance strategic thinking with hands-on execution.
  • Passion for developing talent and building a culture of accountability, ownership, and continuous improvement.

What the Candidate Will Do

  • Hire, coach, and develop sales professionals, providing leadership and support.
  • Drive revenue growth by guiding Account Executives through prospecting, qualifying, and closing new business opportunities.
  • Manage the team to meet sales targets, with high weekly productivity expectations.
  • Analyze sales data from multiple sources, monitor performance metrics, and communicate findings to the team and leadership.
  • Own the team's pipeline health and forecast accuracy, ensuring disciplined CRM management and high-quality business visibility.
  • Optimize sales operations by streamlining workflows and addressing bottlenecks.
  • Identify and implement process improvements, driving strategic enhancements to optimize efficiency and impact.
  • Partner closely with Marketing, BDR, Sales Operations, Implementation, Product, Legal, Tax, Support, and other cross-functional teams to remove blockers and improve business outcomes.
  • Gather and provide feedback on product features to influence the roadmap.
  • Recruit, onboard, and ramp new Account Executives, building a high-performing and engaged sales organization.
     

Ready to ride?

This isn't the kind of place where you follow a playbook; it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves, we'd love to hear from you. 
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 60% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

About Us

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Skills Required

  • 5+ years of B2B sales experience, ideally in SaaS and/or leading sales teams
  • Proven success expanding the customer base and consistently exceeding revenue targets and company goals
  • Strong analytical and coaching skills using data-driven insights to guide sales and develop Account Executives
  • Excellent communication and interpersonal skills, including influencing cross-functional stakeholders
  • Performance management experience, including weekly reviews, pipeline inspection, forecast management, and corrective actions
  • Experience using CRM data and sales metrics to drive decisions and improve team performance
  • Competitive edge and ability to thrive in a fast-paced team environment
  • Problem-solving ability, resilience, positivity, adaptability, and growth mindset
  • Proactive, upbeat, organized, and skilled in planning
  • Experience leading high-volume acquisition sales teams
  • Ability to balance strategic thinking with hands-on execution
  • Passion for developing talent and building accountability, ownership, and continuous improvement

Uber Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.

  • Parental & Family Support Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
  • Healthcare Strength Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
  • Wellbeing & Lifestyle Benefits Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.

Uber Insights

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The Company
HQ: San Francisco, CA
21,000 Employees
Year Founded: 2009

What We Do

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.

Why Work With Us

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

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