- Monitor daily Work Order progress to ensure the onboarding process runs smoothly and according to the established timeline.
- Coordinate and communicate with the Sales Team, Regional Supervisor/Inspector, Dispatch Team, Technician Team, Permit Team, and customers to support the customer onboarding process.
- Assist in delivering Work Orders to the Sales Active stage by coordinating with relevant teams and following up on outstanding requirements.
- Maintain and update Work Order progress records to ensure accurate and up-to-date information.
- Support administrative activities and documentation related to customer onboarding and Work Order management.
Requirements
- Final-year student or fresh graduate majoring in Communication Studies, Management, Business Administration, Information Systems, or a related field.
- Familiar with Microsoft Excel, Microsoft Word, and Google Sheets.
- Detail-oriented and well-organized, with good communication, coordination, and follow-up skills.
- Proactive and able to monitor work progress, follow up on pending tasks, and coordinate effectively with multiple teams and customers.
Benefits
- Having opportunity for accelerate development & individual learning journey
- Internship Allowance
Skills Required
- Final-year student or fresh graduate majoring in Communication Studies, Management, Business Administration, Information Systems, or a related field
- Familiarity with Microsoft Excel, Microsoft Word, and Google Sheets
- Detail-oriented and well-organized
- Good communication, coordination, and follow-up skills
- Proactive ability to monitor work progress, follow up on pending tasks, and coordinate with multiple teams and customers
What We Do
Linknet is dedicated to improving lives and supporting Indonesia’s digital growth by delivering smart, reliable technology infrastructure through its three main business units. The new business units are FiberCo for fiber optic networks, EnterpriseCo for connectivity and B2B solutions, and MediaCo for content and media services. With more than 4 million home passes in more than 40 cities in Indonesia, Linknet showing its commitment of Linknet's Purpose "We LINK the Nation for Better Lives". Linknet is the part of Axiata Group with CelcomDigi (Malaysia), Dialog (Sri Lanka), Robi (Bangladesh), Smart (Cambodia), Boost, ADA, edotco, and XL Axiata (Indonesia). Learn more at www.linknet.co.id.
