Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
Yotpo’s SMB/Mid Market Account Executive position is a role integral to our continued growth strategy within the EMEA market and globally. We are looking for results-driven Account Executives who have existing knowledge of SaaS, digital marketing and direct B2B sales, with an emphasis on new business acquisition. You will be introducing our platform to new prospect accounts, spanning a broad cross-section of industry verticals to join our client base that has already surpassed 150,000 clients.
In this role, you’ll work with cross-functional departments, such as marketing, partners, solutions engineers and other product specialists across teams, resourceful in sharing learnings with the broader team. You are a strategic thinker who can understand broader business goals and offer solutions to optimize long-term success over short-term gains. While you are competitive with yourself, your ultimate goal is winning as a group. You can navigate through ambiguity and adapt nimbly to evolving business needs.
As a SMB/Mid Market Account Executive, you will:
- Drive the full sales cycle to attain new business, continuously seeking creative strategies to reach your audience
- Be expected to run 1-3 Discovery/Demo Calls per day for prospective customers
- Consistently leverage SFDC, 11x, LinkedIn, and other creative ways to outbound net new business
- Consistently achieve or exceed monthly and quarterly sales goals alongside your team
- Dissect and qualify prospects’ business goals to determine how Yotpo can be a strategic investment for their business growth
- Be an expert at uncovering business challenges using our sales methodology MEDDPICC
About you:
- You were a successful Sr. SDR or account executive for 2+ years
- You have a proven track record in sourcing your own pipeline through a structured outbound sales motion
- You have strong business acumen including knowledge of e-commerce, online marketing and/or retention marketing
- You own your results and figure out a way to win
- You don’t take feedback personally, but use it as fuel to grow and improve each day
- You ask multiple questions and actively listen to uncover business pain points before delivering a solution
- High emotional intelligence and interpersonal skills, a customer-centric and consultative approach to working
- The ability to identify and address the needs of prospective clients
- You’re motivated to reach goals and achieve key deliverables and want to foster this attitude in your team
- Someone who embraces our team principles “Learning, Own It, Feedback, Trust, Don’t Assume (LOFT’D)” in everything they do
- Have experience using SalesForce CRM, 11x, Gong, LinkedIn Sales Navigator
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
About Yotpo US:
- 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
- 100% coverage of employee dental + vision premiums.
- Comprehensive life and disability insurance.
- Flexible Time Off (FTO) policy, sick time, and paid holidays.
- Equity in options.
- Company sponsored 401K matching.
- Pre-tax Commuter and Healthcare benefits.
- Comprehensive paid leave for new parents and Dependent Care FSA.
- Individualized career development, rewards and recognition.
- Wellness and philanthropic programming and events.
- We are now working in a flexible hybrid capacity, going into the office 3 days per week.
#LI-Hybrid
Skills Required
- At least 2 years of experience as a successful Senior Sales Development Representative or Account Executive
- Proven success sourcing an independent pipeline through structured outbound sales
- Business acumen and knowledge of e-commerce, online marketing, or retention marketing
- Strong consultative, customer-centric communication and interpersonal skills
- Ability to identify and address prospective clients' needs
- Experience using Salesforce CRM, 11x, Gong, and LinkedIn Sales Navigator
- Ability to conduct discovery and demo calls and manage the full sales cycle
- Ability to consistently meet or exceed sales goals
What We Do
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, Sofia, Australia and growing!
Why Work With Us
The primary perk of working at Yotpo is being surrounded by some of the most intelligent, driven and compassionate people you'll ever encounter. We all work very hard to become better professionals and better people.
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