アソシエイトアカウントマネージャー・SMB Associate Account Manager, Uber Eats Japan

Posted 3 Days Ago
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Tokyo, JPN
In-Office
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
We reimagine the way the world moves for the better.
The Role
Manage end-to-end relationships with SMB restaurant partners for Uber Eats Japan. Build long-term partnerships, identify needs and growth opportunities, use data and performance metrics to solve problems, coordinate with internal teams, and achieve monthly and quarterly sales targets. The role requires strategic planning, solution selling, operational execution, stakeholder collaboration, and fluent Japanese communication.
Summary Generated by Built In
#GreatMindsDon’tThinkAlike

Uberでは、多様性を誇りに思っています。
私たちは、単に「仕事ができる人」としてではなく、あなただけが持つ視点で組織を成長させてくれる、唯一無二の存在として一人ひとりを大切にしています。
Uberには、誰もが自由に意見を発信できる、真にオープンなカルチャーがあります。

ポジションについて

Uber Eatsでは、日本のSMB(中小規模)レストラン向けに、ビジネスリーダー兼アカウントマネージャーとして事業成長とイノベーションを推進していただける方を募集しています。
本ポジションは、日本のSMBビジネスにおいて非常に重要な役割を担い、主要なレストランパートナーのエンドツーエンドの体験をマネジメントします。

成功する候補者には、

  • 高い関係構築力

  • 新たな市場機会を見極め、活かす力

  • 顧客視点とクリティカルシンキング

  • 戦略立案力、営業スキル、オペレーション力、リーダーシップ

といったスキルのバランスが求められます。
スピード感のある環境で、中長期の戦略と短期的な実行を両立できる柔軟性が必要です。

主な業務内容(Your Impact in Role)
  • レストランパートナーとの長期的で強固な関係構築・維持

  • パートナーのニーズや課題を理解し、適切なサポートを提供

  • データドリブンな視点で課題を迅速に特定し、必要なリソースや支援を提供

  • マネージャーおよびリーダーシップチームと連携し、日本におけるSMB組織の将来を構築

  • オペレーション、マーケティング、カスタマーサポートなど、社内各部門と協業し課題を解決

  • 月次/四半期の売上目標の達成、またはそれ以上の成果創出

求める経験・スキル(The Experience You’ll Bring)
  • 高成長企業における営業またはアカウントマネジメント経験3年以上(ソリューションセールスの経験必須)

  • データ分析やパフォーマンス指標に基づいた意思決定力

  • エネルギッシュで、地域社会をより良くしたいという意欲を持つ方

  • 日本語流暢
    英語は読み書きに抵抗がなく、今後スキル向上に意欲的な方歓迎

歓迎要件(Preferred Qualifications)
  • 日本の飲食業界での経験、または幅広いネットワークをお持ちの方

  • SaaS、インターネット広告、マーケットプレイスビジネスへの理解

  • クロスファンクショナル(XFN)なステークホルダーを巻き込んだプロジェクトマネジメント経験

~~ ~~ About Us

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Skills Required

  • At least 3 years of sales or account management experience at a high-growth company
  • Solution sales experience
  • Ability to make decisions based on data analysis and performance metrics
  • Fluent Japanese
  • English reading and writing ability, with willingness to improve English skills
  • Experience in Japan's restaurant industry or a broad industry network
  • Understanding of SaaS, internet advertising, or marketplace businesses
  • Project management experience involving cross-functional stakeholders

Uber Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.

  • Parental & Family Support Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
  • Healthcare Strength Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
  • Wellbeing & Lifestyle Benefits Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.

Uber Insights

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The Company
HQ: San Francisco, CA
21,000 Employees
Year Founded: 2009

What We Do

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.

Why Work With Us

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

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