SMB Account Manager IL

Posted 7 Hours Ago
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Hiring Remotely in IL
Remote or Hybrid
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Our mission is to create a modern work experience that empowers organizations to be remarkable.
The Role
Manage and grow a portfolio of SMB accounts through consultative upselling, renewals, and expansion opportunities. Use MEDDPICC to navigate complex SaaS sales cycles, build client relationships, forecast pipeline, and achieve revenue targets. Collaborate with Customer Success and Sales Engineering teams to identify client needs, demonstrate HR technology value, and drive additional ARR within existing accounts.
Summary Generated by Built In
About Us
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3600 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as HiPages, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
As an Account Manager at HiBob, you’ll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products.. You’ll collaborate with Customer Success Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling and the renewal process.
Job requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.
  • Sales Expertise: Proven track record (at least 4 years) in delivering revenue through upselling in a SaaS or B2B environment.
  • MEDDPICC Mastery: Hands-on experience using the MEDDPICC framework to navigate and close complex sales cycles.
  • 360 Sales Experience: Preferably experience in both new business acquisition and managing existing accounts.
  • Data-Driven and Goal-Oriented: Ability to forecast accurately, analyse performance, and hit targets.
  • Stakeholder Collaboration: Strong interpersonal skills to partner effectively with Customer Success and Renewal teams.
  • Consultative Approach: Exceptional ability to uncover client’s pain points and align their needs with product offerings, ensuring value-driven sales.
  • Experience managing an EMEA book of business with KPIs centered on expansion upsells (ideally experience with IL and Eastern European Clients)
  • MEDDPICC experience is a must have (preferably MEDDPICC certified)
  • Experience accurately forecasting and achieving revenue targets in a SaaS or similar environment
  • Familiarity with Salesforce
  • Experience selling HR technology and conducting value-led product demonstrations
  • Fluent Hebrew & English is a must.

Job responsibilities
  • Revenue Growth: Identify upsell opportunities, delivering new ARR within existing accounts by upsells and contract renewals.
  • Strategic Sales Execution: Leverage the MEDDPICC framework to manage complex sales cycles and close deals effectively.
  • Relationship Management: Build strong, consultative relationships with clients to deeply understand their goals and position HiBob solutions as integral to their success.
  • Collaboration: Work closely with Customer Success and Sales Engineers to align on client needs and identify growth opportunities
  • Pipeline Generation and Management: Proactively build, manage, and forecast a robust pipeline of opportunities within assigned accounts.
  • Target Achievement: Consistently meet or exceed revenue targets and KPIs related to upsells and renewals.

Benefits
HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive Total Reward offer including:
 Financial & Equity Incentives 💰
  • Equity Plan: Participation in the Company Share Options Plan
  • Social Contributions and Keren Hishtalmut
  • Employee Referral Program: $2,500 for each successful hire
  • Wolt Benefit (meal card): ₪1,000 per month
 Health, Wellness  🏥
  • Private Health Insurance: Comprehensive premium medical coverage
  • Sick Leave: Full payment from the first day of illness
  • Wellness Benefits: Annual Headspace subscription and dedicated wellness programs
  • Preventive Screening: Health screenings for employees aged 40+
 Work-Life Balance & Leave ⚖️
  • Paid Time Off: Competitive paid time off policy
  • HiBaby: 3 weeks of additional fully paid bounding time for new parents
  • Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter)
  • Social Impact: 2 paid days per year for volunteering and social contribution
  • Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure).
  • Birthday Day Off: Enjoy a day off during your birthday month
 Hybrid Work & Office Environment  🏠
  • Hybrid Model: A flexible balance between office and home-based work
  • Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup
  • Transportation: Monthly travel allowance or parking arrangements
  • Pet-Friendly: Dog-friendly office environment to support a stress-free workplace
 Culture & Growth  🎉
  • Social Events: Regular team-building and company-wide events, both local and global
  • Professional Growth: A culture built on precision, performance, and ambitious career scaling
If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village 🚀

Skills Required

  • At least 4 years of experience delivering revenue through upselling in a SaaS or B2B environment
  • Hands-on experience using the MEDDPICC sales framework
  • Experience with new business acquisition and existing account management
  • Ability to accurately forecast, analyze performance, and achieve revenue targets
  • Strong stakeholder collaboration skills with Customer Success and Renewal teams
  • Consultative selling skills, including uncovering client pain points and aligning solutions to needs
  • Experience managing an EMEA book of business focused on expansion upsells
  • Experience with Israeli and Eastern European clients
  • MEDDPICC certification
  • Experience forecasting and achieving revenue targets in a SaaS or similar environment
  • Familiarity with Salesforce
  • Experience selling HR technology and conducting value-led product demonstrations
  • Fluency in Hebrew and English

What the Team is Saying

HiBob Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Time off policies are described as generous, combining standard PTO with company‑wide long‑weekend “Bob Balance Days,” a birthday day off, volunteer time, and recognition of local holidays. Extra rest days after quarter‑end and accessible sick leave further support work‑life balance.
  • Healthcare Strength — Health coverage is portrayed as comprehensive, with medical, dental, and vision plans starting on day one and options that can keep employee costs low in some markets. Mental‑health resources and protections like life and disability insurance add to the depth of the offering.
  • Retirement Support — Retirement benefits include a U.S. 401(k) available immediately with employer matching and immediate vesting, alongside pension support noted in some regions. These features signal meaningful long‑term financial support beyond base pay.

HiBob Insights

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The Company
HQ: Tel Aviv-Yafo
1,350 Employees
Year Founded: 2015

What We Do

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Huel, What3words, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Why Work With Us

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

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HiBob Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We love collaborating and connecting with our team members in person and we hope you do too. Our team spends 2-3 days per week in our NYC office.

Typical time on-site: 2 days a week
HQHiBob Tel Aviv
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