At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The purpose of this position is to exceed revenue quotas through the generation of new sales in contact center related products, and to provide immediate response to all informational requests to NiCE CX. This position qualifies prospective customers and sells them on the exceptional value of the NiCE CX suite of solutions. A SMB Account Executive will effectively leverage all sales channels, and partner, when necessary, with the resources available to close business.
How will you make an impact?
- Meets and exceeds a monthly quota of new revenue generated through the sale of NiCE CX software, voice, and data products to small and medium sized businesses.
- Qualifies leads from inbound informational requests and to immediately follow up and develop the lead; or route the leads to Direct Sales representatives, VARS, or agents outside of their territory as defined by management.
- Dedicates all efforts necessary to develop new opportunities within assigned territory through networking, cold calling, working with partners, following up with past prospects, and any other possible activities.
- Creates go to market strategies and effectively manages a regional sales territory as defined by management, by building, maintaining, and maximizing a sales pipeline.
Have you got what it takes?
- 5+ years’ experience in sales
- Solid understanding of needs analysis sales process
- Experience in working with contact management software
- 1-2 years selling AI Software Solutions
- Strong understanding of AI technology and it's applications
You will have an advantage if you also have:
- Software related sales preferred
- Experience in VoIP-related technology helpful
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11270
Reporting into: Manager, Sales SMB
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- 5+ years' experience in sales
- Solid understanding of needs analysis sales process
- Experience working with contact management software
- 1-2 years selling AI software solutions
- Strong understanding of AI technology and its applications
- Software-related sales experience
- Experience with VoIP-related technology
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
