We help hourly teams get shift done.
At When I Work, everything we do starts with a mission to help hourly teams work better together. We deliver on that mission by making every piece of hourly workforce management - scheduling, time tracking, shift trading, team messaging, and more - easy and straightforward for managers and employees alike.
The Sales Team at When I Work is a group of results-driven, consultative minded professionals who enjoy understanding a customer's business and how the When I Work product can help them work better together as a team. When you join this team, you join a group of high performing individuals that are always looking for creative ways to convey the value of our product in order to ensure positive outcomes for our customers. This team is passionate about cultivating a performance-based, collaborative, encouraging, and supportive culture where you will be driven to succeed, see growth in your career, and win all while having some fun along the way.
What You’ll DoAs an SMB Account Executive, you will be working with business owners, scheduling managers, and operations professionals to help solve challenges surrounding labor management. You’ll qualify their fit for When I Work’s products and help them realize value through discovery conversations, product demos and testing periods. You’ll develop a keen understanding of labor management across multiple industries and will display a strong problem solving ability to map When I Work’s flexible solution to their specific needs. In this role you will:
- Manage a high volume of inbound leads for buyers with 21 to 200 shift workers. Conduct effective discovery calls, product demos, and presentations that showcase the value of When I Work products.
- Achieve revenue quota targets and handle all aspects of the sales process, from initial contact to closing deals
- Maintain good CRM and pipeline hygiene to manage a pipeline of deals and follow-up activity. Provide weekly bookings forecasts to leadership
- Become a When I Work product expert providing demos and guided trial experiences to prospects
- Participate in ongoing professional training and development focused on product knowledge and sales skillset
- Present your results and your business to leaders and peers on a recurring basis
- Partner with our Customer Success and Care teams to ensure a positive experience through the customer’s smooth transition to training and onboarding
- Work collaboratively with peer Account Executives in sharing best practices
- Share feedback and insights with Sales leadership and cross-functional teams including Marketing and Product in pursuit of continual improvement
You are a rare combination of talents including technology acumen, business comprehension, and the ability to communicate seamlessly with prospective customers. You are curious, dependable, resourceful, and get joy from going beyond to make customers successful. You are motivated by a strong, innovative, and passionate work culture and are constantly searching for ways to improve, inspire others, and add value.
Experience and Skills Needed- 1+ years of quota carrying-experience in software or technology sales, SaaS implementation, mobile apps or cloud software
- Functional knowledge of workforce management solutions, accounting software, human resources systems and payroll applications
- Technology savvy and ability to quickly learn new things
- Proven ability to collaborate and build strong relationships with external customers
- Excellent verbal and written communication skills, including the ability to manage meetings
- Excellent organizational and time management skills
- Bachelor's degree or any equivalent combination of education, experience, and/or training required
- Experience in the software or technology industry, preferably with SaaS industry experience
- Experience with HubSpot
- Experience with working with technology companies
At When I Work, your base pay is one part of your total compensation package. Actual base pay will depend on your job-related skills, qualifications, experience, and location, and other factors. For Minnesota based roles, the base salary hiring range for this position is between $45,000-50,000 USD. The Account Executive Compensation Plan includes a $30,000 annual target bonus based on individual goals. Other benefits include:
- Professional development allowance
- Paid parental leave
- Health and dental coverage for a fraction of the cost of other employers
- Paid vacation and holidays
- Flexible work environment
- Volunteer time off
- 401(k) match
- Donation match
- Hybrid office, includes a monthly commuter stipend
- Casual dress code
- Dynamic and dedicated team
We believe actions speak louder than words. Every encounter with our people and products should be memorable and helpful. Challenges are exciting, failure is how we learn, and we all have an entrepreneurial spirit. Building an inclusive and equitable workplace isn’t lip service. We invest our time and our money in organizations that are not only working to diversify the current jobscape, but also investing in the future of talent. We’re motivated by a strong, innovative, and passionate work culture and we’re constantly searching for ways to improve and get shift done.
Whether you’re a perfect match or not, if it sounds like a good fit, we encourage you to apply.The tech industry is notorious for its lack of diverse representation, and we're aware of the research showing that historically underrepresented groups are less likely to apply to a job if they don't believe that they meet all of the criteria. Are you hesitant to submit an application because you're not sure if you check every box? Apply anyway! We would love to hear from you and figure out what you can add to the culture here at When I Work.
We’d love to talk to you! Please submit the following to apply:
- Resume (including months/years of employment for each position).
- Cover letter including:
- an overview of your existing experience
- a convincing reason why you’d like to work at When I Work.
*Must already be authorized to work in the United States or Canada on a full-time basis for any employer.
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What We Do
When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.
