SMB Account Executive (Tokyo Based)

Reposted 4 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Junior
Artificial Intelligence • Information Technology • Software
The Role
The SMB Account Executive manages relationships with Japanese SMB clients, offering Zoom platform solutions. Requires sales proficiency and business-level Japanese.
Summary Generated by Built In

What you can expect

Zoom is seeking a SMB Account Executive in Tokyo to develop and maintain the customer in Japan. The ideal candidate must possess excellent communication skill and customer relationship skills. You will work with SMB business clients (Employee counts of - 50) to provide them the right Zoom platform solutions. This is Tokyo based. You will report to Manager, SMB based in Tokyo.

About the Team

The dynamic Zoom Mass-market sales team in Japan delivers cutting-edge communication solutions to clients. They engage passionately with clients, focusing on strategic partnerships and a customer-centric approach to expand Zoom's global presence. Their pivotal role ensures businesses harness the full potential of virtual collaboration.

What we’re looking for

  • Have 2+ years of Sales or Account Executive experience

  • Have business-level of Japanese to communicate with local Japanese customers

  • Have a proven record in Sales achievements

  • Possess BA/BS or equivalent experience

  • Experience with UCaaS or platform sales is a bonus point

  • Experience with Customer Relationship Management (CRM) tools and other sales applications (Outreach and Zoom info) *Nice to have

職務内容

Zoomでは、日本でのお客様の開拓に向けSMB Account Executive(Tokyo Based)を募集しています。優れたコミュニケーションスキルとお客様との関係構築スキルをお持ちの方を求めています。

主に従業員数1-50名程度の中小企業や個人事業主のお客様に対して、Zoomのプラットフォームソリューションを提供していただきます。

チームについて

Zoom Japanは、最先端のコミュニケーションソリューションをお客様に提供しています。グローバルにおけるZoomのプレゼンスを拡大するために、戦略的パートナーシップとお客様中心のアプローチに重点を置きながら、情熱を持ってお客様と関わっています。私たちの重要な役割は、企業がバーチャル・コラボレーションの可能性を最大限に活用できるようにすることです。

求めるスキル/ご経験

  • 2年以上の営業経験

  • 日本のお客様とコミュニケーションが取れるビジネスレベルの日本語スキル

  • 現在または過去在籍企業において営業実績をお持ちの方

  • BA/BSまたは同等の経験

  • UCaaSやプラットフォーム製品の営業経験があれば尚可

  • 顧客関係管理(CRM)ツールやその他のセールスアプリケーション(OutreachやZoom info)の使用経験があれば尚可

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Skills Required

  • 2+ years of Sales or Account Executive experience
  • Business-level Japanese communication skills
  • Proven record in Sales achievements
  • BA/BS or equivalent experience
  • Experience with UCaaS or platform sales
  • Experience with CRM tools and sales applications

Zoom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoom and has not been reviewed or approved by Zoom.

  • Fair & Transparent Compensation Pay is considered competitive and above average across many roles, with strong total compensation and equity as a meaningful component. Satisfaction is often higher in engineering and other in-demand functions.
  • Healthcare Strength Benefits include multiple medical plan options, company-paid life and disability coverage, and dental and vision at no cost for employees and dependents. Mental health resources, EAP access, and wellness supports are emphasized as part of the package.
  • Parental & Family Support Paid parental leave is provided for all parents with additional time for birthing parents, complemented by family-forming support and post-leave career coaching. These programs are positioned as meaningful elements of total rewards.

Zoom Insights

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The Company
HQ: San Jose, CA
11,053 Employees
Year Founded: 2013

What We Do

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

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