efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionOur Sales team is on the lookout for a passionate Small-Medium Business (SMB) Account Executive to join us on a fixed-term contract to build and nurture relationships with small to medium-sized restaurant and café partners. In this role, you will work closely with our partners, helping them grow their businesses on efood through tailored support, upselling opportunities, and strategic account management. This is a fantastic opportunity for a proactive, results-driven professional who thrives in a fast-paced, customer-focused environment.
What You’ll Do:
Account Management: Develop and maintain strong relationships with SMB restaurant partners, ensuring their long-term success.
Performance Optimization: Monitor business and sales KPIs, analyze performance data, and suggest strategic actions to enhance growth.
Sales & Upselling: Identify opportunities to introduce efood’s services, promotions, and features to maximize partner success.
Training & Support: Onboard new partners, ensuring they understand the platform, tools, and best practices.
Problem Resolution: Serve as the primary point of contact for partners, proactively addressing challenges and ensuring a seamless experience.
Market Analysis: Stay up to date with industry trends and competitor activity to provide valuable insights to partners.
Reporting & Insights: Maintain accurate records, analyze performance metrics, and provide data-driven reports to management.
1-3 years in account management, sales, or customer success (preferably in food delivery, e-commerce, or hospitality).
Bachelor's degree in Business Administration, Marketing, or a related field.
Strong communication and interpersonal abilities.
Analytical mindset with the ability to interpret data and offer strategic recommendations.
Excellent organizational skills and the ability to manage multiple accounts.
Proficiency in CRM software and Microsoft Office Suite.
Fluent in Greek and English, both written and spoken.
A proactive, self-motivated professional with a passion for the food industry and a results-driven approach.
We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰
We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!
We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe! 🍎
We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.
We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!
Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!
If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!
We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎
Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼
At efood, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
At efood, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.
Skills Required
- 1-3 years of experience in account management, sales, or customer success
- Bachelor's degree in Business Administration, Marketing, or a related field
- Strong communication and interpersonal skills
- Ability to interpret data and provide strategic recommendations
- Excellent organizational skills and ability to manage multiple accounts
- Proficiency in CRM software
- Proficiency in Microsoft Office Suite
- Fluency in Greek and English, written and spoken
- Proactive, self-motivated, and results-driven approach
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
