SMB Account Executive (Hybrid)

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Clearwater, FL, USA
In-Office
Security • Software • Cybersecurity
The Role

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.  #

As an Account Executive in the SMB (Small and Medium-sized Business) space, you will be at the forefront of company growth initiatives, responsible for executing the full sales cycle from prospecting to closing deals. You will run online demos of the KnowBe4’s Security Awareness Training Platform and close net new business. After demonstrating success in this market, promotion to Mid-Market or Enterprise sales could be available.

Responsibilities:

  • Promote and sell KnowBe4’s range of products and services
  • Identify and close net new customers in the assigned territory
  • Build and maintain pipeline of potential customers by developing and managing relationships with prospects
  • Forecast new business prospects that result in successful client relationships and sales
  • Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
  • Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
  • Achieve or exceed monthly quotas and/or targets 
  • Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
  • Follow up on marketing leads to generate new sales opportunities and pipeline
  • Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
  • Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy 

Minimum Qualifications:

  • Bachelor’s degree a plus 
  • Proven track record in sales 
  • 1-3 years selling software to Small Medium Enterprise a plus
  • Familiarity with standard concepts, practices and procedures within the IT Security Field
  • Experience with Salesforce and Gmail
  • Network or Security Plus preferred
  • Excellent verbal and written communications
  • Stats driven business professional
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

KnowBe4 Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KnowBe4 and has not been reviewed or approved by KnowBe4.

  • Healthcare Strength Fully paid medical insurance for U.S. employees is repeatedly emphasized alongside dental/vision options and mental-health resources. This makes the benefits package feel materially strong even when cash compensation perceptions vary by role.
  • Leave & Time Off Breadth Open paid time off is positioned as a meaningful part of the total rewards package, with generous time-off framing across U.S. and local-region policies. Time-off flexibility is also reinforced by self-care initiatives and related cultural practices.
  • Career-Linked Recognition & Rewards Company-wide monthly bonuses, referral bonuses, and certification reimbursement/completion bonuses create multiple ways to earn beyond base pay. Learning and leadership programs are also framed as tangible rewards tied to development and progression.

KnowBe4 Insights

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The Company
Clearwater, FL
1,100 Employees
Year Founded: 2010

What We Do

KnowBe4 is a platform for security awareness training and simulated phishing attacks.

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