Small Change Analyst

Posted 12 Days Ago
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Stonehouse, Gloucestershire, England, GBR
In-Office
Entry level
Insurance
The Role
Delivers low-risk, high-frequency changes and business-as-usual improvements across insurance platforms and operations. Gathers requirements, assesses impacts, coordinates with stakeholders and developers, configures systems, supports user acceptance testing, resolves defects, tracks delivery, and ensures adherence to change-management processes. The role requires strong Microsoft Office and Excel skills, clear communication, methodical issue resolution, and financial services experience, ideally within insurance and regulated environments.
Summary Generated by Built In

Underwriting Collective (UWC) | Transformation Team | Hybrid | Gloucester

The Role – Small Change Analyst

Our Underwriting Collective teams are looking for a Small Change Analyst to join the team!

The Small Change Analyst will deliver low-risk, high-frequency small changes and Business-as-Usual (BAU) improvements, ensuring minimal disruption to live insurance platforms, underwriting and customer service.

This offers an opportunity to work with business stakeholders and technical teams to support the delivery of improvements across our insurance operations.


What You’ll Be Doing:

  • Gather and agree business requirements, assess their impact and coordinate solutions with stakeholders and developers.
  • Deliver and track changes, including system configuration, user acceptance testing and defect resolution.
  • Communicate clearly with stakeholders and technical teams, ensuring changes follow the agreed change management processes.

What We’re Looking For:

  • Strong Microsoft Office skills, including Excel, with clear communication and a methodical approach to resolving and escalating issues.
  • Financial services experience, preferably in insurance, with knowledge of the regulated environment; experience with insurance policy or claims systems is desirable.
  • A collaborative, creative and self-motivated approach, with a positive attitude to change and a focus on quality and delivering value.

What You Will Get:

  • An attractive salary & benefits package, including 26 days’ holiday, pension, access to healthcare support, and a range of other flexible benefits.
  • A collaborative and supportive working environment, where you can develop & refine your industry knowledge and skills, and progress through your career.
  • A hybrid working pattern out of our Gloucester office.

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!


Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [email protected]

#LP


Skills Required

  • Strong Microsoft Office skills, including Microsoft Excel
  • Clear communication skills
  • Methodical approach to resolving and escalating issues
  • Financial services experience
  • Insurance industry experience
  • Knowledge of a regulated environment
  • Experience with insurance policy or claims systems
  • Collaborative, creative, and self-motivated approach
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The Company
HQ: London
2,973 Employees

What We Do

Since our formation in 2015, PIB Group has been on a mission to create a leading position in the provision of specialist insurance solutions across the UK market and beyond. It’s been an exciting journey as we’ve remained focused and committed to delivering everything that we set out to achieve. We’ve been growing rapidly through acquisition, and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market. By bringing together companies and individuals recognised as leaders across a range of specialist markets, PIB can draw on their vast expertise and insights which in turn enables customers to enjoy the highest levels of service. That journey has led to PIB Group today being a highly diversified insurance distribution consolidator focusing on specialist commercial lines and non-standard personal lines products with deep expertise across both direct and B2B distribution through its broking, underwriting and network divisions. In 2021, PIB Group secured further investment from Apax partners (the ‘Apax Funds’) and re-investment from PIB’s existing investor since 2015 The Carlyle Group. The investments enable PIB to continue our ambitious growth plans.

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