The Role
Oversee daily slot floor operations to ensure guest-focused service and regulatory compliance. Schedule, train, and coach slot staff; coordinate with technicians for maintenance; monitor machine performance and report operational data and incidents.
Summary Generated by Built In
Qualifications:
High school diploma or G.E.D. required, candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Candidates must demonstrate proficiency with Microsoft applications such as Excel and Word, possess experience in technical maintenance, and have proven leadership skills. Physical requirements include sitting/standing for extended periods of time, reading small print, and occasionally lifting in excess of 50lbs.
Responsibilities and Duties:
The Slot Operations Coordinator is responsible for overseeing the daily operations of the gaming floor, ensuring efficient, guest-focused service while maintaining compliance with all gaming regulations. This role acts as a liaison between slot attendants, technical staff, and management, supporting both operational effectiveness and exceptional guest experiences.
The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:
100% Paid medical (valid in KS and OK)
Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
Paid time off, maternity and funeral leave, FMLA
High school diploma or G.E.D. required, candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required. Candidates must demonstrate proficiency with Microsoft applications such as Excel and Word, possess experience in technical maintenance, and have proven leadership skills. Physical requirements include sitting/standing for extended periods of time, reading small print, and occasionally lifting in excess of 50lbs.
Responsibilities and Duties:
The Slot Operations Coordinator is responsible for overseeing the daily operations of the gaming floor, ensuring efficient, guest-focused service while maintaining compliance with all gaming regulations. This role acts as a liaison between slot attendants, technical staff, and management, supporting both operational effectiveness and exceptional guest experiences.
- Assist with scheduling, training, and coaching of slot team members.
- Support optimal slot machine performance through preventive maintenance and evaluation of performance reports.
- Communicate with slot technicians regarding machine malfunctions or maintenance needs.
- Track and report operational data, including machine performance, player activity, and incident reports.
- Maintain a professional appearance and demeanor while conducting company business.
- Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.
The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:
100% Paid medical (valid in KS and OK)
Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
Paid time off, maternity and funeral leave, FMLA
Skills Required
- High school diploma or G.E.D.
- Pass background and drug screening to obtain Kaw Nation Gaming Commission gaming license (Medical Marijuana cards accepted)
- Flexibility to work any shift including weekends, evenings, and holidays
- Proficiency with Microsoft applications such as Excel and Word
- Experience in technical maintenance
- Proven leadership skills
- Ability to sit/stand for extended periods, read small print, and occasionally lift over 50 lbs
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The Company
What We Do
Ponca City Development Authority (PCDA) is a public trust, formed on July 1, 2003 to benefit Ponca City, Oklahoma. PCDA supports the existing industries with business retention and expansion programs, training opportunities and conference sponsorships to build market share. Visit our website for more information on recruiting, retention, marketing and financial opportunities that exist in Ponca City, Oklahoma.
