Position Description
Position Title: Slot Technician
Department: Slots
Supervised By: Slots Supervisor
Supervises: None
Grade: 5
Benefits: Yes, see below
General Statement of Responsibilities:
The Slot Technician installs and maintains all technical hardware in the gaming area. Maintains monitors, and hardware in use within the gaming department. Must attain a working knowledge of DMC&H operational procedures and the N.I.G.C. M.I.C.S. Performs other general floor duties including making currency exchanges and Jackpots quickly and accurately. Cleaning machines as necessary, cleaning ashtrays, clearing empty glasses and bottles, waiting on patrons as necessary, explains games to patrons, and generally making sure the casino floor, bar are and restaurant area is clean and attractive to all customers. Technicians need to cover for busy periods or short staffing in other areas such as Bar, Restaurant, Floor and Gift Shop. Technicians should report problems and progress with maintenance, conversions and repairs to management. Performs other duties as assigned.
*Must be willing to work in a secondhand smoke environment.
Specific Areas of Responsibilities:
- Maintain the slot machines in clean working order.
- Assist customers.
- Serve drinks.
- Make change.
- Help ensure a clean and friendly environment for guests
- Other duties as assigned
Minimum Qualifications:
- Must be age 21.
- Must have High School Diploma or equivalent.
- Must pass pre-employment drug screen.
- Must qualify for a Gaming License.
- Must be able and willing to work any schedule, holidays, and weekends.
- Written and oral communication skills in the primary language spoken in the work place.
- Proficiency in the use of computer office software required.
- Preferably some technical or electrical training or background.
- Slot machine installation, maintenance and trouble-shooting experience or training preferred.
Physical Qualifications:
Requires standing, walking for long periods up to 4 hours at a time; must be able to lift up to 80 pounds repeatedly. Position requires bending, reaching, standing, walking, sitting, finger dexterity, grasping and repetitive motions.
Preference Policy:
Preference will be given to qualified Susanville Indian Rancheria Tribal Members. Indian preference is granted in accordance with P.L. 93-638.
Diamond Mountain Casino & Hotel Benefits Package:
The Diamond Mountain Casino & Hotel Benefits Package includes health, dental, and vision. Employees earn vacation and sick leave. Diamond Mountain Casino & Hotel offers ten paid holidays. Diamond Mountain Casino & Hotel also offers a matching 401K Retirement Plan, Education Assistance (provisions apply), Employee Assistance Program, Health Spending Accounts (HSA), gym membership discounts, discounts with two different shoe venders, and employee discounts in our restaurant, coffee shop, and gift shop.
Skills Required
- Must be age 21.
- High School Diploma or equivalent.
- Must pass pre-employment drug screen.
- Must qualify for a Gaming License.
- Must be able and willing to work any schedule, holidays, and weekends.
- Written and oral communication skills in the primary language spoken in the workplace.
- Proficiency in the use of computer office software.
- Must be willing to work in a secondhand smoke environment.
- Ability to stand/walk up to 4 hours at a time and repeatedly lift up to 80 pounds; bending, reaching, finger dexterity, repetitive motions.
- Some technical or electrical training or background.
- Slot machine installation, maintenance and troubleshooting experience or training.
What We Do
Diamond Mountain Casino & Hotel is the largest casino north of Reno, offering a diverse blend of gaming, hospitality, and entertainment. It features a 26,000-square-foot casino operating 24/7 with slots, bingo, and blackjack, complemented by luxury hotel lodging and a full-service Sports Bar and Grill. Governed by the Susanville Indian Rancheria, it provides a casual, lodge-style experience in Northern California.
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