Responsibilities
- Providing Administrative Sales Support for SLA's and Extended Warranty
- Source and prepare customer equipment summaries
- Process SLA costing calculator
- Schedule/lead calls to review new SLA proposal requests
- Prepare Quotes for SLA proposals
- Assemble SLA proposals
- Maintain SLA Tracker
- Follow-up on SLA renewals and Quote as needed
- Sort and process inquiries to SLA Admin Inbox
- Lead check in calls with SLA Client Support Managers to check on SLA deliverables and changes, track any on-site support and/or training days if applicable
- Quote Extended Hardware Warranty as requested by Sales
- Review Extended Hardware Warranty on new systems quotes (as requested)
- Other duties as assigned
Qualifications:
- College Education in related field (Business, Administration) or related experience
- Superior organizational skills, and problem-solving abilities
- Excellent verbal and written communication skills, time management skills and interpersonal skills
- Knowledge of Microsoft Excel, Word, and Outlook
What we Offer:
- Employer funded benefits program
- Competitive total compensation package
- Work-Life Balance
- Employee assistance plan
- Employee Discount Platform
- Career Progression
- Casual Work Environment
- Social Events and Sports Teams
- Onsite Counsellor
Date Posted: April 20, 2026
Location: Burlington, Ontario (in-office position)
Hours: Monday - Friday, 40 hours.
Vacancy: This is an existing position.
Salary Range: $40K CAD - $45K CAD
About Evertz Microsystems (TSX: ET)
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.
Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies — a testament to our commitment to excellence and global impact.
Join a team where your work shapes the future of broadcast and new media industries.
Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities — please notify HR when scheduling your interview.
Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.
Thank you for considering a career with Evertz!
What We Do
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery. Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers. With over 1700 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy
