SKBU PWG Customer Engagement Applications Engineer (경력)

Posted One Month Ago
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2 Locations
In-Office
Senior level
Hardware
The Role
Provides technical applications support for KLA semiconductor products in customer fabrication facilities. The role includes troubleshooting, tool and subcomponent characterization, recipe development, customer training, and coordination with engineering, sales, marketing, field service, and customer teams. It also involves reviewing electrical designs and guiding standards for critical facility infrastructure, including power distribution, UPS systems, generators, renewable energy, battery storage, and EV charging.
Summary Generated by Built In

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.


Group/Division

The Semiconductor Products and Customers (Semi PC) business unit designs, builds and sells KLA’s product portfolio to help chip manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor defects across logic and memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. We also develop technologies for specialty processes, IC substrates, and PCB manufacturing, including etch and deposition, component inspection, and imaging and analytics. The Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield improvement from R&D through high-volume production. The team helps align KLA’s solutions with customer needs, supports product performance, identifies new opportunities and gathers insights to guide future innovation—all while maintaining a high level of customer satisfaction.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.


Lead and evolve global electrical engineering standards, specifications, and design guidelines across a diverse facilities portfolio.
Review electrical designs for capital projects, infrastructure upgrades, and critical facility improvements to support consistency, quality, and compliance.
 Guide technical strategy for power distribution, UPS, generators, transfer systems, and other critical power infrastructure.
Partner with cross-functional teams to improve resiliency, operational readiness, and long-term facility performance.
Support renewable energy and electrification initiatives, including solar, battery storage, EV charging, and utility coordination where relevant.
Translate technical requirements into clear standards, design guidance, and executive-ready summaries.

Preferred Qualifications

  • Candidates with lithography experience are preferred
  • Responsible for providing technical applications support for the development and implementation of KLA products in customer fabrication facilities.
  • Work closely with many organizations including engineering, sales and marketing within KLA and with customer engineers.
  • Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting.
  • Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications.
  • Provide application support and training to customers.

Minimum Qualifications

  • MS or above degrees in Engineering, Physics, Material Science or Electronics.
  • MS (+3Y) / BS (+5Y)
  • Previous experience in IC processing/ Semiconductor equipment is highly plus.
  • Good communication skill in English.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.


Use of AI Statement 

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.


We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.


KLA is proud to be an equal opportunity employer.


Skills Required

  • MS or higher degree in Engineering, Physics, Materials Science, or Electronics
  • At least 3 years of experience with an MS degree or at least 5 years with a BS degree
  • Good English communication skills
  • Lithography experience
  • Experience with IC processing or semiconductor equipment

KLA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.

  • Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
  • Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
  • Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.

KLA Insights

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The Company
HQ: Milpitas, CA
10,001 Employees

What We Do

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

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