Site Supervisor

Title: Site Supervisor

Primary Focus Areas: Product Deployment - Installation Site Supervision

Direct Leader: Sr. Project Manager (TEG)

Direct Reports: Assigned Installers, Scenic Artists, Contractors, & other various trades.

Job Description:

The Installation Department is responsible for the deployment of The Escape Game Products through various project types, including but not limited to New Store Installs, Store Expansions, Infills, Reskins, and Renovations. The Site Supervisor serves as the on-site leader during installation projects, overseeing daily crew activities, coordinating workflow, and ensuring that work is completed safely, on schedule, and to TEG’s quality standards. This role is the primary point of contact on the job site for project leadership, general contractors, and other trades. The Site Supervisor has the integral responsibility of Delivering Epic Interactive Experiences to our guests through hands-on leadership and the successful execution of installation projects.

Pay & Benefits:

• Salary of $65,000-$75,000, starting compensation based on experience

  • Regular 5 hours of weekly overtime

• Eligible for HQ Bonus

• Eligible for TEG HQ Full-Time Benefits

• 8 Paid Holidays + 15 PTO Days

Hours & Schedule:

• Expected Weekly Hours: 40 - 45 while in-office, 70+ hours weekly while traveling

• Travel Expectations: Frequent (85%+ of the workload)

  • Trips are up to 32 days consecutively, 10.5-hour working days (minus break)

  • Trips are local and out-of-state. Travel is paid for and booked by The Escape Game.

• Expected Schedule: 

  • Office: Monday - Friday (day shift)

  • Installation: Monday - Friday plus weekends (Dayshift / Midshift / Nightshift - depends on installation schedule, weekend work often includes accompanying rest/off days during the upcoming workweek)

    • Rest is accrued at a rate of 6 days @ 60 hours = 1 rest day; 7 days @ 70 hours = 2 rest days. Rest days stack over the course of an entire project.

  • Emergency Travel: As needed, could include nights & weekends with extended hours

• Oncall: Yes

Job Responsibilities, including but not limited to:

*On-the-job training possible for skills without prior knowledge/experience*

Site Leadership

• Serve as the on-site lead, managing day-to-day crew activities and workflow during installation projects

• Coordinate with project leadership, general contractors, and other trades to maintain project schedule

• Conduct daily crew briefings, assign tasks, and ensure all team members understand daily objectives

• Monitor job site safety and ensure compliance with all safety protocols and procedures

• Track and communicate daily progress, issues, and schedule impacts to project leadership

• Review floor plans, elevations, and Install Guide Standards to ensure proper component installation

• Manage on-site materials, tools, and equipment; coordinate deliveries and staging

• Perform quality checks throughout the installation process and lead punch-list completion

• Mentor and develop Installers on-site, providing guidance on techniques and best practices

Installation Work (Accomplish the following by empowering the Teams onsite and assisting where needed)

• Work with various forms of flooring such as LVT, “Grass” Carpet, Rolled Vinyl, etc.

• Work with various forms of wall panels - Max Metal, Rock Panels, Siding, Finished MDF, etc.

• Work with various forms of masonry - Concrete Mixing, Stucco, Bricks/Thin-bricks, CMU Tiles, Dryvit

• Work with various forms of trim - Ceiling Grid, Cove Base, Bead-board, Wainscotting, Crown-molding, Faux-columns, etc.

• Perform Scenic/Art work such as painting, staining, aging/distressing, murals, etc.

• Install Components using the Install Guide, Standards, and Project Elevations

• Misc. General Conditions - Rough-Framing (Wood & Metal), Rough-ins, Electrical (as needed), Commercial Door Installation w/ trimwork, Drywall work, TV mounts, Hanging TV’s, etc.

• Work with misc. hardware (anchors, tapcons, toggle bolts, etc.)

• Perform Punch-work

Non-Installation Work

• Assist the Production Facilities while off the road

• Assist Creative Engineering with New Product Development, Non-standard requests, prototyping, etc.

• Assist the Warehouse with wrapping, packing, and staging finished products

• Assist Store Support with on-site projects and remote support

• Perform shop-related “house-keeping” functions and organizational needs

• Work on packing Job-boxes, Scenic Carts, Tech Materials, Wire Pallets, etc.

• Assist with loading and unloading trucks at the shop and worksites

• Transporting material to and from various locations

Job Requirements:

• A love for escape rooms and interactive media

• 2+ years of experience in construction, fabrication, installation, or a related trade

• Prior experience leading or supervising a crew on a job site

• Strong organizational and interpersonal skills

• Contagiously positive, can-do attitude

• Loves to “win.”

• Strong communication skills - written, on the phone, in-person

• Willingness to learn and grow skills

• General business acumen

• Ability to read and interpret floor plans, elevations, and installation guides

• Ability to lift/carry up to 75 pounds individually

• Able to stand, walk, climb ladders, and navigate tight spaces for extended periods of time.