We are looking to hire Subrogation Specialists who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $21.00/hour, with Specialists earning an average monthly bonus of $1,300!
The Subrogation Specialist is responsible for recovering subrogation claims from insurance carriers, self-insured entities, and uninsured tortfeasors. This role requires close collaboration with clients, insured parties, and other stakeholders to maximize recovery while ensuring compliance with state regulations and industry best practices. *Position is on-site in our Bloomington, IL office.*
Essential Functions and Responsibilities:
- Review and manage subrogation files across varying lines of business.
- Respond professionally and promptly to telephone calls and emails from clients, adjusters, claimants, witnesses, attorneys, and underwriters.
- Review and investigate claims to evaluate liability, assess damages, and determine all viable recovery avenues.
- Prepare and analyze files, ensuring accurate documentation and tracking of all verbal and written correspondence in applicable systems.
- Process carrier-to-carrier subrogation claims.
- Research laws and state statutes on subrogation claims to ensure compliance and optimize recovery.
- Communicate effectively to obtain and provide necessary information from relevant parties.
- Negotiate liability and damage disputes with other insurance carriers and self-insured entities.
- Review claim files to evaluate collection potential and develop strategies for each recovery.
Minimum Job Requirements:
- High school diploma or GED; some college coursework preferred.
- 3-5 years of subrogation or claims experience preferred.
- Med Pay experience preferred.
- Adjuster license preferred.
- Proficiency with Microsoft Office and relevant claims systems.
- Strong oral and written communication skills.
- Proven ability to analyze, negotiate, and manage multiple tasks with attention to detail.
- Demonstrated reasoning and problem-solving abilities.
Why Afni?
Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
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What We Do
When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.
