ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
We are currently seeking a Site Specialist II to join our diverse and dynamic team. As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contributing to efficient study start-up and maintenance.
What You Will Be Doing:
- Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies.
- Acting as an operational liaison for site staff on documentation, systems, and process-related questions.
- Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools.
- Supporting planning and logistics for site meetings, investigator meetings, and monitoring visits.
- Identifying opportunities to streamline site workflows and contributing to process improvement initiatives.
- Providing guidance to Site Specialist I or junior colleagues, sharing best practices and supporting their development.
担当サイトまたは治験において、サイトレベルの文書収集・レビュー・保管を調整し、正確性およびコンプライアンスを確保する。
文書、システム、プロセスに関する問い合わせについて、サイトスタッフのオペレーショナルな窓口として対応する。
臨床試験管理ツール上で、サイトの最新状況、指標、主要マイルストーンを適切に維持・更新する。
サイトミーティング、治験責任医師会議、モニタリング訪問などの計画立案およびロジスティクスをサポートする。
サイトの業務フロー効率化の機会を特定し、プロセス改善活動に貢献する。
Your Profile:
- Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
- Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.
- Good understanding of clinical trial processes, GCP, and site documentation requirements.
- Strong organisational and problem-solving skills, with the ability to manage multiple sites and priorities.
- Excellent communication and interpersonal skills, with a proactive, service-focused mindset.
- Comfort working independently while collaborating effectively with cross-functional teams.
生命科学、ヘルスケア、ビジネス、または関連分野の学士号、もしくは同等の臨床研究経験。
CRO、製薬企業、ヘルスケア分野におけるサイトサポート、臨床業務、あるいは類似の役割での関連経験。
臨床試験プロセス、GCP、サイト文書の要件に関する十分な理解。
複数のサイトや優先事項を管理できる、優れた組織力および問題解決能力。
積極性とサービス志向を備えた、優れたコミュニケーション力および対人スキル。
自立して業務を進めつつ、クロスファンクショナルチームと効果的に協働できる能力。
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree in life sciences, healthcare, business, or a related field
- Relevant experience in site support or clinical administration
- Understanding of clinical trial processes and GCP
- Strong organizational and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaborate with teams
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
-
Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
-
Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
-
Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
