Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
Job Title: RSD Managed Services - Site Specialist IIRequisition ID:
Come be a part of Thermo Fisher Scientific and contribute to making the world healthier, cleaner, and safer. Join our ambitious and motivated team where you'll have the opportunity to achieve your career goals.
Location/Division Specific InformationThis role is based in Worcester, MA, within our Unity Lab Services division. Our division provides comprehensive lab service, support, and supply management, ensuring world-class service and support to our customers.
How do we make an impact?
You'll be at the forefront of scientific support services, ensuring flawless execution in order entry, order management, and material handling. Our specialists thrive in a collaborative and inclusive environment, driving process improvements and delivering outstanding service.
What will you do?
- Perform essential laboratory services including order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and reagent preparation
- Adhere strictly to written procedures and protocols
- Proactively communicate with supervisors about any potential issues or feedback
- Provide effective solutions for customer inquiries in a timely manner
- Engage in continuous process improvement activities
- Undertake additional responsibilities as assigned by management
How will you get here?
Education- High School Diploma or GED required
- 1-2 years of relevant experience, preferably within a laboratory setting or related services
- Proven customer service skills with strong verbal and written communication abilities
- Proficiency in English, with outstanding interpersonal skills and a dedication to providing exceptional customer service
- Collaborative approach with the ability to engage with personnel at all levels in an inclusive environment
- Competence in using handheld scanners and data entry systems, alongside strong analytical skills for report reconciliation
- Proficiency with Microsoft Office suite and the ability to multi-task effectively
- Capability to work independently at customer sites, potentially involving exposure to chemical-based allergens and the need for personal protective equipment
- Physical ability to lift, push, and pull 30-40 pounds consistently, with occasional requirements up to 50 pounds
We offer competitive remuneration, comprehensive healthcare, and a range of employee benefits. Join Thermo Fisher Scientific and benefit from outstanding career and development opportunities within an innovative and forward-thinking organization. Our company culture emphasizes integrity, intensity, involvement, and innovation!
Apply today! http://jobs.thermofisher.comThermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — The package includes a 401(k) with a strong company match and an employee stock purchase plan, which are viewed as meaningful components of total rewards.
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Leave & Time Off Breadth — Starting paid time off around three weeks, along with paid holidays, sick time, bereavement, volunteer time, and options to add more, is consistently highlighted as a strength.
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Parental & Family Support — Paid parental leave for primary caregivers plus additional bonding time, together with adoption/fertility assistance and childcare benefits, provides robust family support.
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What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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