Site Reliability Specialist

Posted Yesterday
Be an Early Applicant
Montréal, QC, CAN
In-Office
Entry level
Gaming
The Role
Improve availability, reliability, and performance of game-development platforms by defining SLOs/SLIs, automating operations, enhancing observability, supporting incident management and RCA, optimizing deployments, and maintaining cloud environments while collaborating across teams.
Summary Generated by Built In
Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!

Job Description

As a Site Reliability Specialist at Ubisoft Montréal, you will join the IT Games and Studios team and help improve the availability, reliability, and performance of critical platforms and services that support game development across Ubisoft.

You’ll collaborate with developers, cloud specialists, and infrastructure teams to build resilient solutions, strengthen observability practices, and support operational excellence across production environments. Through automation, continuous improvement, and reliability-focused initiatives, you’ll help ensure stable and efficient services for teams across the organisation.

What you’ll do

  • Collaborate with service teams to define and maintain Service Level Objectives (SLOs) and Service Level Indicators (SLIs)
  • Design and implement automation solutions that improve operational efficiency and service reliability
  • Document technical solutions and support their integration across internal platforms and services
  • Align technical implementations with established quality standards, engineering practices, and IT guidelines
  • Partner with development, infrastructure, and platform teams to improve operational consistency and system reliability
  • Support observability practices, including monitoring, logging, alerting, and incident management
  • Contribute to root cause analysis and continuous improvement initiatives following service incidents
  • Optimise deployment workflows and operational processes through automation and infrastructure improvements
  • Support the maintenance and evolution of cloud-based environments and services
  • Share knowledge and contribute to reliability-focused initiatives across teams

Qualifications

What you bring to the team

  • Experience with infrastructure engineering, automation, and DevOps practices
  • Knowledge of GitLab and GitLab CI/CD for deployment and automation workflows
  • Proficiency with scripting and programming languages such as Python, Bash, and Go
  • Experience using Terraform, Infrastructure as Code (IaC) practices, and Kubernetes (K8s) in public cloud environments such as Amazon Web Services (AWS) or Microsoft Azure
  • Familiarity with configuration management tools such as Ansible or Chef
  • Experience with observability and monitoring platforms such as Prometheus and Grafana
  • Interest in AI-assisted engineering tools such as GitHub Copilot, Claude Code, or similar solutions that support development, automation, and operational efficiency
  • Ability to collaborate effectively with technical and non-technical partners while supporting problem-solving and continuous improvement initiatives

Skills Required

  • Experience with infrastructure engineering, automation, and DevOps practices.
  • Knowledge of GitLab and GitLab CI/CD for deployment and automation workflows.
  • Proficiency with scripting and programming languages such as Python, Bash, and Go.
  • Experience using Terraform and Infrastructure as Code (IaC) practices.
  • Experience with Kubernetes (K8s) in public cloud environments.
  • Experience with public cloud platforms such as Amazon Web Services (AWS) or Microsoft Azure.
  • Familiarity with configuration management tools such as Ansible or Chef.
  • Experience with observability and monitoring platforms such as Prometheus and Grafana.
  • Interest in AI-assisted engineering tools such as GitHub Copilot or Claude Code.
  • Ability to collaborate effectively with technical and non-technical partners.

Ubisoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ubisoft and has not been reviewed or approved by Ubisoft.

  • Healthcare Strength Health coverage in the U.S. includes medical, dental, and vision options with HSA funding to cover the deductible, plus access to One Medical and a mental‑health program. Several studios also provide telemedicine and, in some regions, on‑site clinic services.
  • Leave & Time Off Breadth Time off includes paid vacation, holidays, wellness time, volunteer PTO, and a sabbatical available after five years in the U.S. Canadian studios highlight six weeks of vacation and additional local days tied to occasions or seasonal reduced hours.
  • Parental & Family Support Enhanced parental leave with salary top‑ups is emphasized in multiple regions, including Canada. In the U.S., a travel‑expense program supports access to reproductive healthcare when services are out of state.

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The Company
HQ: Montreuil
21,450 Employees
Year Founded: 1986

What We Do

Ubisoft’s 20,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

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