Site Reliability Engineering (SRE) Intern

Posted 13 Days Ago
Be an Early Applicant
Montréal, QC, CAN
In-Office
Internship
Logistics • Transportation
The Role
Assist with detecting and responding to system issues, documenting incidents and post-mortems, supporting deployments, and improving system stability. Contribute to automation through scripts and tools, enhance Datadog monitoring and dashboards, and support disaster recovery, performance optimization, capacity planning, and system design discussions. Collaborate with development, operations, and pan-Canadian stakeholders while participating in continuous improvement initiatives.
Summary Generated by Built In
Make your internship count

At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.

Responsibilities 

  • Assist in detecting and responding to system issues and help document incident reports and post-mortems. 

  • Support application deployment and stability by collaborating with development and operations teams. 

  • Contribute to automating routine tasks and writing scripts/tools to improve efficiency and system reliability. 

  • Help implement and improve monitoring systems (e.g., Datadog) and build dashboards to visualize system health. 

  • Learn about disaster recovery planning and performance optimization and support documentation efforts. 

  • Participate in system design discussions, capacity planning, and team brainstorming sessions. 

  • Explore new technologies, share ideas, and contribute to continuous improvement initiatives. 

  • The role involves daily (or regular) communication with pan-Canadian stakeholders. 

Qualifications 

  • Currently pursuing a bachelor's degree in software engineering, computer science, or a related field. 

  • Interest in infrastructure, automation, and system reliability. 

  • Familiarity with cloud platforms (AWS, Azure, or GCP) is an asset. 

  • Understanding of DevOps concepts and tools (e.g., Terraform, observability platforms). 

  • Experience with scripting (Python, Bash, or similar) is a plus. 

  • Strong initiative, curiosity, and willingness to learn. 

#LI-DNI #IG-DNI 

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.

Skills Required

  • Currently pursuing a bachelor's degree in software engineering, computer science, or a related field
  • Interest in infrastructure, automation, and system reliability
  • Familiarity with cloud platforms such as AWS, Azure, or GCP
  • Understanding of DevOps concepts and tools, including Terraform and observability platforms
  • Experience with scripting languages such as Python or Bash
  • Strong initiative, curiosity, and willingness to learn
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The Company
HQ: Montreal
1,918 Employees

What We Do

Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.

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