Site Reliability Engineer

Posted 3 Days Ago
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London, Greater London, England, GBR
In-Office
Mid level
Fintech • Payments
Globally, Capital on Tap provides an all-in-one small business credit card and spend management platform.
The Role
Design, build, monitor, and automate cloud infrastructure to ensure reliable, scalable payments and card systems. Implement SLIs/SLOs, maintain IaC, optimize pipelines, support CI/CD, lead incident response, and collaborate with product and platform teams to reduce toil and improve visibility.
Summary Generated by Built In

We’re Capital on Tap 👋
💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! 

📍London, Old Street | 🏢 2 Days in Office

SRE at Capital On Tap 🌞

At Capital On Tap, we run a hybrid embedded SRE model. We aim to work closely with the teams within Capital On Tap to provide them the best support. Our main objective currently is to gain as much visibility into our platform's health while offering scalable solutions. 

You’ll join our BAR (Banking and Repayments) Team, who are building and scaling payments and card systems, ensuring our financial platform is reliable, accessible, and seamless for users. 

What You’ll be doing: 

As a Site Reliability Engineer (SRE) you will help ensure our platforms are fast, reliable, and scalable. You’ll design, build, and monitor systems, prevent issues before they happen. Using SLAs, SLIs, and SLOs, you’ll guide feature launches while maintaining services that everyone can depend on.

  • Manage and automate Azure, Datadog, NGINX & Cloudflare
  • Develop and monitor Kubernetes and Serverless resources
  • Maintain infrastructure code with Terraform & CRDs / Crossplane
  • Improve systems, processes, and technologies; consult stakeholders to enhance platform performance
  • Getting involved in new application architecture & design processes
  • Design solutions to reduce toil, automate repetitive tasks and streamline workflows to reduce manual work and boost team productivity.
  • Create SLIs and SLOs; increase application visibility
  • Align with the Product team on SLAs and core service objectives
  • Collaborate with Platform Engineers for automated solutions and pipelines
  • Enhance user experience with infrastructure and pipeline optimisation 
  • Support CI/CD tools such as Azure Devops, Octopus Deploy and Flux to streamline software delivery
  • Lead incident troubleshooting to safeguard customer experience

We’re Looking For 🔎
Required skills:

  • Experience in managing a public cloud (Azure advantageous)
  • Experience in Azure DevOps, Octopus, Flux or other CI/CD tools
  • Experience with Linux and Microsoft Systems
  • Excellent communication skills and ability to collaborate with multiple teams in an agile environment
  • Proficient in contributing to IaC technologies involving expertise in writing, managing, and optimising infrastructure with tools such as Terraform and Pulumi 
  • Experience working with a cloud monitoring solution (advantageous to have DataDog) 
  • Experience with Kubernetes and Docke
  • Experience in at least one scripting language (Python, PowerShell, Go)

Interview Process 🤝

  • First stage: 30-minute intro, CV review, and values with Talent Partner
  • Second stage: 60 minute “Tech Chat” with Team Manager
  • Final stage: 75-minute Technical Task + 30 minute Interview with Head of Platform Engineering

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
👍Check out our ‘Top Tips’ for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
📧Email [email protected] if you have any questions.

Excited to work here? Apply!
If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Skills Required

  • Experience managing a public cloud environment
  • Experience with Azure (advantageous)
  • Experience with Azure DevOps, Octopus Deploy, Flux or other CI/CD tools
  • Experience with Linux and Microsoft systems
  • Excellent communication and cross-team collaboration skills in an agile environment
  • Proficient with IaC: Terraform and Pulumi
  • Experience with Crossplane and writing/managing CRDs
  • Experience with cloud monitoring solutions (Datadog advantageous)
  • Experience with Kubernetes and Docker
  • Experience in at least one scripting language: Python, PowerShell or Go
  • Experience managing and automating NGINX and Cloudflare
Am I A Good Fit?
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The Company
HQ: Atlanta, GA
440 Employees
Year Founded: 2012

What We Do

Capital on Tap makes it easy for small businesses to manage their business spending, access funding, and earn best-in-class rewards. More than 200,000 small businesses have spent $5 billion on their Capital on Tap Business Credit Cards across the US and UK. The Capital on Tap Business Credit Card is issued by WebBank.

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