Kia ora!
Help build and support the reliable digital platforms that keep Air New Zealand moving. As a Site Reliability Engineer, you will play an important role in ensuring our technology services are secure, resilient, and available when our customers and people need them most.
In this role, you will work alongside engineers, product teams, and platform specialists to improve service reliability, automate operational processes, and contribute to the delivery of scalable, high-performing solutions.
About the role
- Support the reliability, availability, and performance of critical business platforms and services
- Investigate and resolve incidents, helping restore services quickly and minimise customer impact
- Troubleshoot issues across applications, infrastructure, integrations, and cloud environments
- Contribute to the design and improvement of secure, scalable, and highly available cloud infrastructure
- Build and enhance automation, monitoring, and observability capabilities to improve operational efficiency
- Partner with development teams to embed reliability, supportability, and operational readiness into new solutions
- Participate in incident management activities and contribute to continuous improvement initiatives
- Take part in an on-call roster supporting business-critical systems where required
What we're looking for
- Experience in Site Reliability Engineering, cloud engineering, platform engineering, systems engineering, or a related technology discipline
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
- Exposure to Infrastructure as Code tools such as Terraform or CloudFormation
- Scripting or automation experience using Python, Shell, PowerShell, or similar technologies
- Understanding of monitoring, observability, incident management, and operational support practices
- Knowledge of networking, operating systems, and modern infrastructure technologies
- Strong problem-solving skills and a passion for improving reliability and operational excellence
- Effective communication skills and the ability to collaborate with both technical and non-technical stakeholders
Take flight and apply online now! Applications close on 7 July 2026.
Additional InformationAt Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
Skills Required
- Experience in Site Reliability Engineering, cloud engineering, platform engineering, systems engineering, or related discipline
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
- Exposure to Infrastructure as Code tools such as Terraform or CloudFormation
- Scripting or automation experience using Python, Shell, PowerShell, or similar
- Understanding of monitoring, observability, incident management, and operational support practices
- Knowledge of networking, operating systems, and modern infrastructure technologies
- Ability to participate in an on-call roster supporting business-critical systems
- Effective communication skills and ability to collaborate with technical and non-technical stakeholders
What We Do
Kia Ora, Ni Hao, Gidday, konnichiwa, Talofa, Bula, Hello and Welcome to Air New Zealand, your journey starts here. Air New Zealand is one of the world's leading airlines, known around the world, not just for our name and our innovation but also for our reputation. We are recognised as "New Zealand's Most Reputable Organisation" for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as a strong ambassador for New Zealand. Each year we make sure our passengers who fly to, from and within New Zealand enjoy our uniquely Kiwi way of doing things. At Air New Zealand, we are all about people. Ambitious, helpful, proud, down-to-earth, caring people, who look after the needs of more than 13 million people every year. We look at ways of making the experience better for our customers and allowing people to experience our New Zealand. Our people drive us to be among the world's best, frequently winning awards in all aspects of our operations, testament to the Air New Zealanders living this culture daily, in the way they deliver customer experience. Whilst it's led from the top, it is delivered by thousands of people, constantly doing things that make a big difference!
