Site Reliability Engineer

Reposted 9 Days Ago
San Francisco, CA, USA
Hybrid
214K-260K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Superpowers, everywhere you work.
The Role
The SRE will ensure the reliability of backend systems, scale Kubernetes-based control planes, and improve automation mechanisms while managing incident processes.
Summary Generated by Built In

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

To achieve our ambitious goals, we’re looking for an SRE to join our infrastructure team. This role will be responsible for building software to ensure the reliability of our back-end systems, working with engineers who develop them, and planning for our future growth. You will work with our existing production engineering teams in the EU as we transition away from a “you build it, you own it” model.

Superhuman’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As an SRE, you will

  • Scale our Kubernetes-based control plane that processes billions of events per day.

  • Improve our automation mechanisms that react to our workload.

  • Deploy ML systems across the company.

Qualifications
  • Has 5+ years of relevant experience as an SRE or DevOps engineer.

  • Experience in participating in incident management processes.

  • Familiarity with docker, linux, and terraform.

  • Have used AWS, Azure, or GCP.  

  • Java and Kubernetes skills preferred, but not required.

  • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.

  • Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

  • Disability and life insurance options

  • 401(k) and RRSP matching 

  • Paid parental leave

  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time

  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)

  • Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Skills Required

  • 5+ years of relevant experience as an SRE or DevOps engineer
  • Experience in participating in incident management processes
  • Familiarity with Docker, Linux, and Terraform
  • Experience with AWS, Azure, or GCP

What the Team is Saying

Maryna
Will
Lukas
Andriy Derevyanko
Andriy Derevyanko
Shishir Mehrotra
Andriy Derevyanko
Andriy Derevyanko
Noam Lovinsky
Julie Long
Glee Corsetti

Superhuman Compensation & Benefits Highlights

  • Healthcare Strength Company materials highlight comprehensive medical coverage and access to mental‑health resources, with additional wellness programs by region. This indicates a robust health foundation that extends beyond core insurance.
  • Leave & Time Off Breadth Policies include “generous time off” plus milestone Supercharge Sabbaticals of 20 days at 5 years and 40 days at 10 years. Public listings also point to defined PTO in some locations, reinforcing substantial leave availability.
  • Wellbeing & Lifestyle Benefits Offerings include tiered lifestyle and wellness stipends, commuter benefits, a recurring work‑from‑home budget, and complimentary meals/snacks in hubs. These are complemented by professional‑development budgets and employee resource groups that support everyday wellbeing and community.

Superhuman Insights

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The Company
HQ: San Francisco, CA
1,500 Employees
Year Founded: 2009

What We Do

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com.

Why Work With Us

Our teams are dedicated to building technology to help people do and be their best. That takes bold optimism, purpose, and the drive to do hard things well. If you’re all in on shaping what’s next—and building it with care—come join us.

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Superhuman Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQSan Francisco, CA
Berlin, DE
Kyiv, UKR
New York, NY
Seattle
Vancouver, BC
Warsaw, PL
Learn more

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