We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
As a Site Reliability Engineer II, you will be a primary driver in the long-term management and stabilization of our Hybrid Cloud infrastructure. We maintain a permanent dual-hosting strategy, operating both Google Cloud Platform (GCP) and mission-critical On-Premises Unix/Linux footprint. You will bridge the gap between physical hardware and modern cloud-native operations, applying software engineering principles to ensure our systems are scalable, secure, and predictable across all platforms.
The Mission: Hybrid Reliability & Stabilization
Your mission is to unify our GCP and On-Premises environments into a single, reliable platform. Your first 12 months will focus on Stabilization and Observability. You will lead the transition away from "toil" (manual, repetitive operations) toward high-leverage automation, aggressively addressing on-prem technical debt while implementing modern SRE practices across our global data centers and cloud projects.
Responsibilities
- Hybrid Platform Standardization: Audit, harden, and standardize Unix (Solaris/AIX) and Linux (RHEL/Ubuntu) environments across both GCP Compute Engine and physical bare-metal servers.
- Storage Engineering (Specialization): Architect and manage enterprise-grade SAN/NAS environments alongside GCP Cloud Storage/Persistent Disk.
Optimize for low latency and high IOPS while ensuring all data-at-rest complies with our Annual Encryption Strategy. - Infrastructure Stewardship (DC Support): Serve as the engineering lead for our Eastern U.S. data centers; ensure hardware health, power redundancy, and physical security standards are enforced through code and automated checks.
- Automation of Toil: Design and maintain robust automation pipelines (Ansible, Terraform, Python) to ensure configuration parity and eliminate drift between cloud and on-premises environments.
- Vulnerability Management: Transition the fleet from a "vulnerable" state to a "reliable" one by establishing a sustainable, automated monthly patching cadence.
- Unified Observability: Implement and scale a "single pane of glass" monitoring stack (Prometheus, Grafana, Loki) to provide real-time health metrics for the entire hybrid estate.
- Incident Response & Post-Mortems: Participate in a sustainable on-call rotation. Lead Blameless Post
Mortems for incidents involving cross-platform dependencies to ensure we "fix the system, not the person."
Qualifications
- Bachelor's degree in Telecommunications, Computer Engineering, or related technical field
- 2-4 years of experience in mobile network operations or systems engineering roles
- OS Internals: Deep proficiency in Linux (RHEL/Ubuntu) and Unix (Solaris/AIX) administration and kernel tuning
Cloud Proficiency: Hands-on experience with GCP (IAM, VPC, Compute Engine) or equivalent public cloud providers - Infrastructure as Code: Proven ability to manage complex environments using Terraform and Ansible
- Storage Protocols: Proficiency in Fiber Channel, iSCSI, and NFS. Experience with enterprise arrays (NetApp, Dell/EMC, or Pure Storage) is highly preferred
- Software Engineering: Strong scripting ability in Python or Go to build internal tools and automation
- Security: Strong understanding of CVE lifecycles and cryptographic standards (AES-256)
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $83,538.00 - $119,340.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty
Top Skills
What the Team is Saying
What We Do
We Make a Difference Because We Are the Difference! At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide. From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr
Gallery
Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
