Site Reliability Engineer

Posted 9 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Mid level
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role
The Data Reliability Engineer designs and manages cloud-native infrastructure, enhancing reliability and scalability of data products. Responsibilities include supporting production operations, automation, and contributing to data platform capabilities.
Summary Generated by Built In
Company Description

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.

Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards.

Pismo’s 500+ employees are located in more than 10 countries around the world.

Job Description

The Data Reliability Engineer supports the design, implementation, and ongoing improvement of cloud-native, containerized infrastructure that powers our data products and services. This role contributes to the reliability, scalability, security, and operational health of our data ecosystem while working closely with more experienced engineers and cross-functional teams.

In this role, you will help maintain and enhance platforms and services used across the Data organization. You will participate in day-to-day engineering efforts, support production operations, assist with automation and infrastructure improvements, and contribute to the successful delivery of data platform capabilities.

You will work with a modern data stack that includes Data Services running on EKS, such as Superset, Trino, Apache Doris ClickHouse, OpenMetadata and other platform components, as well as Databricks (Spark jobs), Airflow, and other Big Data technologies. The team is also expanding into new areas, including helping deploy and implement AI agents, providing opportunities to contribute to innovative solutions at the intersection of data and AI.

This is a strong opportunity for an engineer with a solid technical foundation who is eager to grow skills in cloud infrastructure, platform engineering, data systems, and reliability practices in a collaborative environment

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

  • 3 + years hands-on experience designing and operating cloud‑native infrastructure ( AWS / Azure / GCP )
  • Bachelor’s degree in Computer Science, Engineering or a related field (Desirable but not mandatory).
  • Knowledge of Infrastructure as Code (Terraform), including contributing to reusable modules and platform components.
  • Good understanding of Kubernetes and container orchestration concepts.
  • Familiarity with CI/CD systems, pipeline configuration, automation, and secure deployment practices.
  • Foundational competencies in reliability engineering concepts (SLOs, error budgets, incident response).
  • Basic understanding of database technologies including SQL, NoSQL, and common data storage patterns.
  • Experience using observability tools and stacks (Prometheus, Grafana, OpenTelemetry, ELK/EFK, Datadog, or similar).
  • Basic automation experience using Bash, Python, or Ansible-like tools.
  • Working knowledge of software engineering practices including version control, testing, code reviews, and common design patterns.
  • Experience participating in on-call rotations, incident response, and post-incident reviews.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Top Skills

Ansible
AWS
Azure
Bash
Ci/Cd
Datadog
Elk/Efk
GCP
Grafana
Kubernetes
Opentelemetry
Prometheus
Python
Terraform
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The Company
HQ: San Francisco, CA
33,000 Employees
Year Founded: 1958

What We Do

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.

Why Work With Us

At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.

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