The Role
Drive a reliability-first culture by coaching teams on SRE practices, improving observability, defining SLIs/SLOs, managing error budgets, running post-incident reviews, and enabling scalable, reliable systems through cross-team collaboration.
Summary Generated by Built In
The Engineering team builds the software powering Veriff. We're on a mission to foster operational excellence and reliability through the adoption of Site Reliability Engineering (SRE) principles. It's a dynamic and fast-paced environment filled with challenges and opportunities. To continue innovating and raising the bar for system resilience, we're seeking fresh talent to bring diverse perspectives and innovative solutions to our team.
Our Senior SRE role will be at the forefront of driving a reliability-first mindset across the organization. This will connect DevOps, product, and engineering teams to align efforts, resolve blockers, and promote collaboration. As a Senior SRE Coach, you'll not only advocate for best practices and operational excellence but also empower teams to take ownership of service reliability. Your technical expertise and ability to communicate effectively will enable you to lead the charge in fostering a culture of system resilience and continuous improvement.
You’ll help us protect honest people online by:
Our Senior SRE role will be at the forefront of driving a reliability-first mindset across the organization. This will connect DevOps, product, and engineering teams to align efforts, resolve blockers, and promote collaboration. As a Senior SRE Coach, you'll not only advocate for best practices and operational excellence but also empower teams to take ownership of service reliability. Your technical expertise and ability to communicate effectively will enable you to lead the charge in fostering a culture of system resilience and continuous improvement.
You’ll help us protect honest people online by:
- Advocating for SRE principles, fostering a culture of reliability, observability, and operational excellence across teams.
- Collaborating with developers, product managers, and service teams to streamline processes and resolve blockers.
- Driving improvements in observability, including logs, traces, and metrics, ensuring proactive issue detection and resolution.
- Defining and implementing SLIs and SLOs to measure and maintain system reliability aligned with business objectives.
- Promoting the use of Error Budgets and leading post-incident reviews to foster a learning culture and continuous improvement.
- Assessing systems and processes to identify opportunities for scalability and reliability enhancements.
- Inspiring teams to take ownership of service reliability and driving alignment on shared goals.
You are the right future Veriffian for the job if you have:
- A strong understanding of SRE principles and a proven track record of implementing them effectively.
- Expertise in observability concepts such as logs, traces, and metrics, with experience using tools like Datadog, New Relic, or Elastic Stack.
- Solid coding skills in languages like Node.js, Python, or Go.
- Excellent communication and collaboration abilities, with a knack for aligning diverse teams.
- A high level of self-organization, ownership, and accountability.
You’re an especially awesome match if you have:
- Experience with tools like Grafana, OpenTelemetry, and distributed tracing platforms.
- Familiarity with Kubernetes and cloud platforms like AWS, GCP, or Azure.
Why Veriff?
We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.
When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include...
- Flexibility to work from home
- Stock options that ensure your share in our success
- Extra recharge days on top of your annual vacation
- Comprehensive relocation support to Estonia or Spain
- Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
- Learning and Development & Health and Sports budget that you are free to tailor to your own needs
- Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary
We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!
Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy.
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Top Skills
AWS
Azure
Datadog
Distributed Tracing
Elastic Stack
GCP
Go
Grafana
Kubernetes
New Relic
Node.js
Opentelemetry
Python
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The Company
What We Do
Veriff is the preferred identity verification partner for the world’s biggest and best digital companies, including pioneers in fintech, crypto, gaming and the mobility sectors. We provide advanced technology, deep insights and expertise from our foundation in digital-first Estonia and honed over decades in leading the digital identity revolution.The partner of choice for businesses who need to rapidly and effortlessly verify online users from anywhere in the world, Veriff delivers the widest possible identity document coverage. By supporting government issued IDs from more than 230 countries and territories and with our intelligent decision engine which analyzes thousands of technological and behavioral variables Veriff enables trust from the first hello. With offices in the United States, United Kingdom, Spain, and Estonia, and robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. To learn more, visit veriff.com.
