As our Site Reliability Engineer, you'll support this by ensuring the availability, reliability and performance of our systems and infrastructure.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.
Join us as we continue to grow and make a mark as the 4th largest telco in Australia!
Why work for Aussie?
Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.
But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Let’s talk about you
As our Site Reliability Engineer, you will play a key role in ensuring an automated, scalable, resilient systems which are critical to enabling the next wave of growth for Aussie Broadband. To be successful in this role you will possess:
An understanding of the telco industry, and reference platform architectures for cloud, telco, IaaS and CaaS.
A Software Engineering background, or suitable experience writing well tested and maintainable code following best-practices.
Proficient in either Go or Python. PowerShell experience is a bonus.
Experience with cloud platforms (AWS, Azure) and container orchestration (Kubernetes).
Strong knowledge of Linux systems and networking.
Experience with distributed systems, HA architectures and fault-tolerant systems.
Familiarity with CI/CD tools (GitLab).
Experience with observability tools (Prometheus, Grafana, Datadog).
Knowledge of security best practice for infrastructure and software.
How will you support our “Why?”
Our Site Reliability Engineer will collaborate with other teams to design and maintain reliable, scalable, and resilient systems for a variety of workloads. In addition, your responsibilities will include:
Designing, building and implementing automated solutions that enhance the reliability and uptime of critical services.
Enhancing observability by implementing and improving monitoring, alerting and logging solutions to proactively detect issues before they create impact.
Analysing and improving the performance of services and systems, balancing varying business driven outcomes (cost, utilisation, throughput, etc.) with reliability.
Identifying bottlenecks at various levels of the stack and collaborate with other teams to fix them.
Designing and maintaining our infrastructure platforms through the use of IaC toolsets like ArgoCD, Ansible or Terraform to ensure consistency and automation.
Monitoring resource usage and collaborate with other teams to plan for growth, ensuring our infrastructure and applications scale with demand.
Increasing the capability of Aussie Broadband by mentoring staff, collaborating with software development and other operations teams to foster a culture of shared ownership and continuous improvement.
Ready to join?
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions, get in touch today with our team at [email protected]
Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!
Top Skills
What We Do
Aussie Broadband is in business to change the telco game.
We're a rapidly growing internet service provider with a reputation for providing high-quality internet, transparent customer service and a great place to work. We are proud to have an all-Australian based support team, and don't need to go offshore. We believe it is possible to work smarter, not harder, and keep jobs locally.
We've evolved from a start-up in a lounge room in Morwell, later merging with Westvic Broadband, and now listed on the ASX. We are the fifth largest provider of NBN services across Australia.
We offer a range of services across the residential, small business and enterprise segments, wholesale and white label segments. Aussie Broadband is also well-known for operating a quality network, with the rollout of our own fibre network across Australia underway.
We not only challenge the game in telco, but also other games worth playing - like a focus on inclusion, values that live within the business rather than on the walls, how a rapidly growing company can still feel like a family, how we can make our communities better, and how a regional business can make a national impact.
