Site Reliability Engineer

Posted Yesterday
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Austin, TX
Hybrid
95K-152K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Hybrid Observability powered by AI
The Role
As a Site Reliability Engineer, you'll ensure uptime of systems, automate operational tasks, and work closely with development to enhance performance and reliability.
Summary Generated by Built In

About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! 

We are seeking a talented and experienced Site Reliability Engineer (SRE) to help ensure the uptime and reliability of our mission-critical systems. In this high-impact role, you’ll automate and streamline operational tasks, continuously looking for ways to improve performance, efficiency, and scalability.

You’ll work closely with developers to provide infrastructure-focused feedback that enhances product performance within the LM environment. This is a unique opportunity to sharpen your SRE skill set and become an invaluable member for the core LM Operations team.
Here's a closer look at this key role:

Infrastructure Reliability & Uptime
  • Maintain uptime of LogicMonitor’s SaaS-based platform and implement technical and process improvements to enhance system reliability.

  • Ensure the security and stability of the production environment through proactive monitoring and risk mitigation strategies.

Infrastructure Design & Automation
  • Design, deploy, and manage scalable infrastructure and system integrations to support business growth and technical innovation.

  • Write code to automate infrastructure maintenance, deployments, and routine operational tasks to increase efficiency and reduce manual effort.

Collaboration & Cross-Functional Support
  • Partner closely with development teams to support and influence operational architecture and design changes.

  • Lead cross-functional, technically complex projects, driving execution and alignment across teams.

Strategic & Technical Leadership
  • Act as a strategic technical resource across the organization, developing and delivering presentations for internal teams, customers, and external conferences.

  • Mentor junior team members, fostering growth, knowledge sharing, and operational excellence.

  • Set a high standard for documentation and runbook quality, leading by example to promote clarity, consistency, and operational readiness.


What You'll Need:

  • 3+ years of experience in a Linux engineering role, preferably in a SaaS-based company.

  • Solid understanding of Linux system administration in distributed environments.

  • Experience with configuration management tools such as Chef, Puppet, or Ansible.

  • Experience with virtualization and container technologies (e.g., Docker, Kubernetes).

  • Programming/scripting experience (Python, Shell, Go).

  • Knowledge of security as it relates to Linux systems, applications, and networking.

  • High-level understanding of networking technologies, including routing, switching, firewalls, and iptables.

  • Able to work independently and self-direct projects.

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 03/16/26

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

#LI-DW1 #LI-Hybrid #BI-Hybrid

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. 

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.

The Base Salary range for this role is:
$94,815$152,250 USD

                                               

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

Top Skills

Ansible
Chef
Docker
Go
Kubernetes
Linux
Puppet
Python
Shell

What the Team is Saying

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The Company
HQ: Santa Barbara, CA
1,100 Employees
Year Founded: 2007

What We Do

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

Why Work With Us

We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.

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LogicMonitor Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

Typical time on-site: Flexible
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HQSanta Barbara, CA
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Austin, TX
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Boston, MA
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London, UK
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Pune, IN
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San Francisco
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Sydney, Australia
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