At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
At Podium, our Site Reliability Engineers (SREs) operate at the intersection of software and systems engineering. The SRE team ensures our products are stable, scalable, sustainable, and seamless. We partner closely with product engineering teams to address their operational needs while continuously improving the reliability and performance of Podium’s platform. We’re looking for a SRE who can make an impact from day one!
What You’ll Do
- Work with technologies including Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Honeycomb, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab/GitHub, and CI/CD pipelines.
- Collaborate across Podium’s engineering community to identify areas for improvement, enhance reliability, and create a safer, more efficient system.
- Participate in an on-call rotation, triaging and resolving production and development issues.
- Partner with cross-functional teams to minimize downtime and ensure platform resilience.
- Mentor junior engineers, fostering growth and technical excellence.
- Bachelor’s degree in a technical field or equivalent experience.
- 4+ years experience supporting production systems in a software or systems engineering role.
- 3+ years deploying, operating, and debugging server software on Linux.
- Strong curiosity and a desire to learn continuously.
- Willingness to participate in on-call rotations.
- Experience with distributed systems and microservices.
- Knowledge of system design principles.
- Hands-on experience with cloud computing (AWS, GCP, or Azure).
- Familiarity with SOC2, HIPAA, PCI, or similar compliance frameworks.
- Experience building and maintaining CI/CD pipelines.
- Deep expertise in infrastructure engineering.
BENEFITS
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Top Skills
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
