At Commify, we're not just a company—we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.
Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.
We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.
About The Role:
We’re on the look out for a super talented Senior Site Reliability Engineer to join our team, you will play a critical role in ensuring our systems' peak performance and reliability. You will focus on how our software interacts with both physical and Cloud infrastructures, thus providing exceptional messaging solutions for our customers.
Key Responsibilities:
- Monitoring systems to maintain high levels of performance through analysis and tuning
- Implementing scalability and fault tolerance into our solutions
- Automating processes to drive operational efficiencies
- Troubleshooting application and middleware issues
- Collaborating with engineering teams to enhance production environments handling high-throughput
- Developing and maintaining robust deployment pipelines for seamless code delivery
What You'll Bring:
- Experience with Microsoft Azure
- Strong expertise in Terraform, App Services, and Kubernetes
- Fluent in written and spoken English
- A solid passion for reliability and operational excellence
- Hands-on experience in creating and modifying Terraform deployments
- Previous operations experience, ideally in a Site Reliability Engineer role
- Ability to effectively collaborate across multiple teams, take ownership of tasks, and prioritize effectively
- Excellent communication and interpersonal skills
- Familiarity with monitoring solutions such as Datadog, Azure Application Insights, or Log Analytics
- Proficiency in scripting/programming for automation, especially in PowerShell (preferred), Bash, C#, Ruby, or Python
- Experience supporting web-based applications
It’s desirable for you to have:
- Experience with Azure DevOps pipelines
- Familiarity with Microsoft Server Operating Systems
- Understanding of service level objectives and operational requirements for cloud-based solutions
- Deep knowledge of Microsoft Azure Cloud offerings, particularly in PaaS (Web Apps, Storage, Functions)
- Experience with tools like Terraform, Ansible, VSTS, ARM, Puppet, Chef, Jenkins, ELK, and Grafana
- Understanding of DNS, Load Balancer configuration, Active Directory, and cloud-based infrastructure
- Experience working in an agile environment, particularly with methodologies such as TDD, Scrum, or Kanban
- Knowledge of implementing monitoring and alerting systems for microservice architectures
- Applied understanding of cloud security best practices
What We Offer:
(Offering may vary by location, but we do guarantee competitive employee benefits)
- Competitive Salary ($120,000 - 135,000)
- Enjoy the flexibility of remote work, complemented by regular off-site meetings scheduled in collaboration with your line manager.
- 20 days annual leave plus national holidays.
- Enhance family leave
- Enjoy your Birthday off - because it's your day!
- Mental Health Support through our Wellbeing partner, Calm
- Wellbeing leave and a Mental Health First Aider program
- Giving back days to help support causes close to your heart
- Unlimited professional & personal learning
- Total Rewards including retirement planning (401k 4% employer contribution), healthcare and life assurance
- And did we mention our epic team socials? We know how to celebrate in style!
Benefits
Top Skills
What We Do
Most businesses are terrible at communicating with their customers. They either don't communicate enough, or use channels their customers don't like. But when they get it right, it can transform their customer experience and their financial performance. So, it's our mission to make business communication brilliant.
Commify is Europe's leading supplier of Application-To-Person business messaging services. We help over 46,000 companies communicate brilliantly with their customers and staff; sending almost 5 billion messages a year through our portfolio of brands.
Our messaging solutions encompass everything from SMS to mobile payments, accessed through web applications, APIs or bespoke integrations. All of our products and platforms are supported by a passionate and innovative international team, with in-house development and support.
Headquartered in Nottingham (UK), we sell through a portfolio of brands, dependent on geography and customer segment. These include Esendex, TextAnywhere, Text Marketer, Skebby, Massenversand, SMSpubli, SMS Envoi, and Spryng and operate in the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, New Zealand and The United States.
Backed by ECI Partners, we continue to innovate and grow both existing and new markets to support more companies to transform their business communications.
