Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Employment Type: Permanent (with Cameo Global – New Era Technology)
Work Mode: Remote
Shift Timing: 5 PM – 2 AM IST
Company Profile:
New Era Technology – Cameo Global is a global IT services provider delivering transformative business solutions across Cloud, Collaboration, Security, and Managed Services. We are committed to enabling innovation, digital transformation, and operational excellence for our customers worldwide.
We are looking for a highly motivated and experienced Site Reliability Engineer (SRE) to join our team on a permanent basis. As an SRE, you will be responsible for designing, building, and maintaining scalable, reliable, and secure systems. You will play a critical role in infrastructure automation, observability, and DevOps best practices, while collaborating with developers and operations teams to enhance overall system performance and resilience.
This is a hands-on role for a Senior SRE/Lead-level professional with the ability to work independently and take ownership of initiatives across the entire system lifecycle—from planning to implementation and ongoing support.
Key ResponsibilitiesArchitect, build, and manage highly available and scalable systems across cloud infrastructure (AWS).
Develop and maintain Infrastructure as Code (IaC) using Terraform with advanced automation practices.
Design, configure, and manage Kubernetes (EKS), Helm Charts, and containerized applications.
Implement, monitor, and optimize CI/CD pipelines (GitHub Actions, Octopus Deploy).
Establish robust observability solutions (Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Mimir).
Automate manual processes end-to-end to ensure minimal human intervention.
Support and optimize distributed systems including MongoDB, Kafka, and PostgreSQL.
Collaborate closely with developers on the Developer Experience project, enabling self-service infrastructure provisioning.
Write and maintain automation scripts and internal tools using Python, Bash, PowerShell, C#, and Golang (bonus).
Ensure security, reliability, and performance throughout the full system lifecycle—planning, deployment, monitoring, and ongoing support.
6+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles.
Strong expertise in Terraform and Infrastructure as Code practices.
Hands-on experience with Kubernetes (EKS), Helm, and container orchestration.
Strong knowledge of databases and messaging systems: MongoDB, Kafka, PostgreSQL.
Proficiency with CI/CD pipelines (GitHub Actions, Octopus Deploy).
Experience implementing monitoring and observability solutions (Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Mimir).
Solid scripting/programming skills in Python, Bash, PowerShell (with bonus skills in C# and Golang).
Ability to work independently, manage priorities, and deliver solutions with minimal supervision.
Strong problem-solving, troubleshooting, and analytical skills.
Experience working in a global IT services environment.
Strong knowledge of cloud-native architectures and DevOps best practices.
Prior experience in Developer Experience initiatives.
Mindset of continuous improvement, automation-first approach, and operational excellence.
Be part of a global organization driving digital transformation.
Work on cutting-edge cloud-native technologies.
Opportunity to own and lead end-to-end SRE initiatives.
Collaborative, growth-oriented culture with global exposure.
Permanent remote role with flexibility and autonomy.
📩 Interested candidates are invited to share their updated resume with:
[email protected]
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Top Skills
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe.
New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government.
Solutions and Services:
• Collaboration & Unified Communications
• Data Networking
• Digital Transformation
• SecureBlu Security Services
• CloudBlu Cloud Services
• Physical Security & Life Safety
• Managed Services
• Professional Services
