Site Reliability Engineer

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Querétaro
Software
The Role

As we are a global company, and English is our primary business language, we kindly ask that all applications (CVs/resumes and cover letters) be submitted in English.

At RELEX, Engineering means to tackle complex challenges with cutting-edge tools and a forward-thinking approach. The work is complex, and it’s rewarding. From managing massive datasets to building user interfaces, we push boundaries to create intuitive software. Collaboration, respect, and flexibility define how we work, become part of our community and play a role in defining its future. 

As part of our continued growth in the Americas, we’re launching a brand-new Tech Hub in Mexico - and we’re looking for skilled Site Reliability Engineers to join our growing global team. We’re starting the search for our first hires now, with the goal of having team members start in August. This is a great opportunity to be part of something new, contribute from day one, and help shape how we build and run modern infrastructure at scale.

What you’ll be doing:

  • Oversee routine platform maintenance tasks such as patch management, upgrades, and troubleshooting.
  • Help teams at RELEX monitor the availability and performance of their services by developing and maintaining our internal observability platform.
  • Automate systems using Gitlab, Terraform and CI/CD pipelines.
  • Deploy and operate Azure and Kubernetes infrastructure.
  • Aid our users in getting the most out of the platform by responding to support requests.
  • Monitor platform performance metrics and devise strategies to enhance system health, capacity, cost and reliability

What we're looking for:  

  • Good English proficiency, both verbal and written
  • Previous experience on DevOps or SRE position
  • Previous experience on Microsoft Azure and/or Kubernetes
  • Experience with automation and Infrastructure-as-Code (IaC): Ansible, Terraform and CI/CD pipelines. 

What we consider an advantage:

  • Microsoft Azure Cloud certification
  • Work experience in an international environment
  • Experience of coding in any programming language (eg. Python, Go, Ruby)
  • Previous Experience from any of these technologies/tools: Google Cloud, AWS, Prometheus, Grafana, Datadog, VictoriaMetrics, Azure Monitoring, Honeycomb, Terraform Cloud, GitHub, Gitlab, Apache Kafka, Kubernetes and containerization technologies, identity and access management solutions like Entra ID or Duende, security tools like Wiz.io or similar.

Life at RELEX is defined by collaboration, respect, and flexibility. We believe in fostering a work environment where innovation thrives and everyone feels valued. As we build our new Tech Hub in Mexico, you’ll help lay the foundation for our local SRE capabilities and be part of shaping how we work from the very beginning. Our teams work together to solve meaningful challenges, creating an inclusive culture that supports professional and personal growth. Whether you’re engaging with colleagues across the globe or finding your own work-life balance, life at RELEX is about making a difference while enjoying the journey. What difference will you make? 

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The Company
HQ: Helsinki
981 Employees
Year Founded: 2005

What We Do

RELEX Solutions is a leading provider of cutting-edge retail optimization software that’s built for the age of Living Retail, where change is the only constant. We help retailers adapt to every future, faster.

Our cloud-native Living Retail Platform delivers pragmatic AI across all retail functions and at retail scale, removing siloes, rigidities and inefficiencies along the way. We offer a fast lane to value that builds from a foundation of radically improved demand forecasting and supply chain optimization. Our customers leverage this enhanced supply chain visibility into exponential benefits — optimizing their space, allocation, workforce, pricing and promotion strategies, all within our unified platform.

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