📐 About this role
We are looking for a foundational member of the Cloud infrastructure team at WRITER. This role will involve contributing to the development and implementation of our Site reliability engineering (SRE) program. The ideal candidate will ensure the reliability, scalability, performance, and security of WRITER’s critical systems, taking a proactive approach to guarantee that our high-ROI products reach our customers seamlessly.
🦸🏻♀️ Your responsibilities:
Lead the design, implementation, and maintenance of WRITER, Inc.’s cloud infrastructure to ensure high availability and performance
Design and implement scalable cloud automation to support seamless deployment for our largest enterprise customers
Automate infrastructure provisioning and management using Terraform & Python
Collaborate with development teams to optimize cloud resources and enhance system reliability
Develop and maintain monitoring and alerting systems to proactively identify and resolve issues affecting the reliability of our writing solutions
Conduct post-mortem analyses of system failures to identify root causes and implement preventive measures
Optimize and scale our cloud infrastructure to support growing user demand and ensure cost efficiency
Ensure the security and compliance of our systems, adhering to industry standards and regulations
Provide mentorship and technical guidance to junior engineers, fostering a culture of reliability and continuous improvement
Stay current with emerging technologies and industry trends to continuously improve our site reliability practices
⭐ Is this you?
Proven expertise in Site Reliability Engineering with a minimum of 7 years of hands-on experience
Deep understanding of system architecture and infrastructure design to ensure high availability and performance
Bachelor’s degree in Computer Science, Engineering, or a related technical field
Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
Experience with cloud platforms like AWS, Azure, or GCP, and their respective services for scalable and resilient systems
Expertise in containerization technologies (e.g., Docker, Kubernetes) and orchestration tools
Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
Ability to lead and mentor junior engineers in best practices for reliability and system optimization
Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders
Proactive approach to identifying and mitigating potential system failures and performance bottlenecks
Software engineering expertise
Terraform
Python
Kubernetes
Scala
AWS/GCP
🍩 Benefits & perks (UK full-time employees):
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Competitive pension scheme and company contribution
Annual work-life stipends for:
Home office setup, cell phone, internet
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation and company stock options
#BI-Remote
Top Skills
What We Do
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Its fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that automate mission-critical work. Writer’s suite of development tools is supported by Palmyra – Writer’s state-of-the-art family of LLMs – alongside its industry-leading graph-based RAG and customizable AI guardrails. Hundreds of customers like Accenture, Intuit, L’Oreal, Salesforce, Uber, and Vanguard trust Writer to transform the way they work. Founded in 2020 with offices in San Francisco, New York City, and London, Writer is backed by world-leading investors, including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at writer.com.
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