Ninja Van is a late-stage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore, we have grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. Since our inception, we’ve delivered to 100 million different customers across the region with added predictability, flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities.
More about us:
- We process 250 million API requests and 3TB of data every day.
- We deliver more than 1.5 million parcels every day.
- 100% network coverage with 1000+ hubs and stations in 6 SEA markets (Singapore, Malaysia, Indonesia, Thailand, Vietnam and Philippines), reaching 500 million consumers.
- 600,000 active shippers in all e-commerce segments, from the largest marketplaces to the individual social commerce sellers.
- Raised more than US$500 million over five rounds.
We are looking for world-class talent to join our crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on the success of the company.
Responsibilities
- Manage and maintain horizontal services primarily written in Go and Java.
- Participate in on-call rotations to ensure high availability and reliability of critical services, responding to incidents when they arise.
- Implement strategies for handling outages and minimizing downtime.
- Use and maintain infrastructure-as-code tools, including [Terraform, Terragrunt], to provision and manage resources (experience is a plus but not required).
- Automate manual processes to improve infrastructure efficiency and reduce operational workload.
- Develop, maintain, and improve monitoring, metrics, and alerting systems to ensure the health and performance of services.
- Implement and fine-tune dashboards to provide visibility into system performance and operational metrics.
- Collaborate with development teams to define and implement any metrics or monitoring stack that is required.
- Collaborate closely with development and operations teams to design, deploy, and maintain production systems.
- Document processes, systems, and solutions to ensure knowledge sharing and provide training for other team members.
- Participate in regular reviews and audits of systems to ensure adherence to best practices in reliability and security.
1. Service Management
2. Infrastructure and Automation
3. Monitoring, Metrics, and Alerting
4. Collaboration and Communication
Requirements
- Experience with services written in Go and Java.
- Familiarity with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog, etc.).
- Experience with building and maintaining CI/CD pipelines.
- Strong knowledge of Linux/Unix systems and networking.
- Experience with cloud platforms (e.g., AWS, GCP, Azure).
- Strong in problem-solving, cross-functional communication
- In love with improving infrastructure reliability and system performance.
Nice to have
- Experience with Terraform and Terragrunt.
- Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
- Experience with scripting languages (e.g., Bash, Python) for automation.
- Familiarity with version control systems like Git.
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Top Skills
What We Do
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
