NEP is Australia’s leading provider of outsourced television production services.
We are always looking for great people to join our team; people with a passion for people and teamwork helping us deliver exceptional results for our clients.
NEP Australia is currently looking for a Site Reliability Engineer to join our team at the Andrew’s HUB in Southbank, Melbourne!
The positionThe principal purpose of this position is to drive proactive improvements in the performance, reliability, and developer experience of the NEP Platform products and services across Kubernetes-based infrastructure running on-premise and in AWS/GCP environments.
Key Responsibilities but not limited to:
- Design, implement, and maintain developer-friendly tools to improve productivity, code quality, and deployment efficiency for Kubernetes-based workloads.
- Identify bottlenecks in integration and deployment pipelines and implement enhancements to support faster, more reliable deployments to on-premise and cloud Kubernetes clusters.
- Collaborate with development teams to enable self-service tooling for managing deployments, logs, and infrastructure resources in Kubernetes environments.
- Continuously improve build, test, and deployment automation for Kubernetes infrastructure across on-premise and cloud environments (AWS/GCP).
- Provide better visibility into Kubernetes environments through improved observability tools, dashboards, and metrics.
- Manage and improve Kubernetes orchestration across on-premise infrastructure and AWS/GCP clusters to ensure reliability, scalability, and consistency.
- Enhance observability by implementing robust monitoring, logging, and alerting solutions tailored to Kubernetes workloads using tools like Grafana, Loki or cloud-native tools like CloudWatch (AWS) and Stackdriver (GCP).
- Collaborate with Engineering Leadership to implement reliability engineering practices such as load testing, chaos testing, and recovery mechanisms for Kubernetes services.
- Bachelors or Masters in Computer Engineering (or equivalent experience)
- 2+ years in Software or Systems Engineering
- Automation for scaling using tools like Ansible, Terraform, Helm, and ArgoCD.
- Software development in at least one language such as Go or Python
- Experience in building and maintaining container platforms, such as Kubernetes
- Expert in Observability platforms such as Grafana, Prometheus etc
- Experienced in using and tuning cloud native technology
- Solid understanding of basic Linux and cloud networking (e.g., routing, firewalls, DNS, VPCs, subnets, load balancers).
NEP believes that, first and foremost, the efforts of our people are what contribute to our successes. We offer a range of benefits that assist our team in their professional development and wellbeing, including:
- Salary continuance insurance
- NEP Days – additional 5 days of leave per year (conditions apply)
- NEP Travel benefits & discounts including Qantas Club Membership
- Discounts through Employment Hero Work app
- Employee Assistance Program
This is a full-time role and is a unique opportunity for the right person. So if you want to be part of a global company apply today!
You must have the right to live and work in Australia to apply for this job.
Only shortlisted candidates will be contacted.
If you need any support with your application, please email us at [email protected]
About Our Process
At NEP, we are committed to employing individuals who align with Our Values and meet the requirements of the role. As part of the recruitment process, there are several checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, right to work checks, and reference checks.
NEP is the largest media technology partner for content producers of live sports, entertainment, and corporate events globally. For more than 35 years, NEP has been delivering innovative products and services that enable clients to make, manage and show the world their content—anywhere, anytime, on any platform.
As a trusted partner working on some of the largest productions in the world, NEP offers a complete set of end-to-end solutions, from content capture to distribution—including a growing portfolio of transformational cloud-based, software-based and virtualized technologies.
• NEP’s Live Production solutions range from AV services and live audience enhancements to traditional outside broadcast and cutting-edge centralized and cloud production.
• NEP’s Virtual Production solutions start at the creative stage and end with exceptional execution across ICVFX, augmented reality, LED stages and more.
• NEP’s Media Processing solutions provide the tools and products our clients need to ingest, edit, store, search, manage and distribute their digital assets to rights holders across multiple platforms.
Headquartered in the United States, NEP has operations in 25 countries with over 4,000+ employees. Together, NEP has supported productions in over 100 countries on all seven continents and is still growing. Clients range from the leaders in sport, music, film and TV, to major corporate brands, agencies, to new content owners and creators all around the world.
Anywhere, anytime, on any platform—we help our clients make, manage, and show the world their content.
Skills Required
- Bachelor’s or Master’s degree in Computer Engineering, or equivalent experience
- 2+ years of experience in Software or Systems Engineering
- Experience with automation and scaling using Ansible, Terraform, Helm, and ArgoCD
- Software development experience in Go or Python, or another programming language
- Experience building and maintaining container platforms such as Kubernetes
- Expertise with observability platforms such as Grafana and Prometheus
- Experience using and tuning cloud-native technology
- Understanding of Linux and cloud networking, including routing, firewalls, DNS, VPCs, subnets, and load balancers
- Right to live and work in Australia
NEP Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NEP Group, Inc. and has not been reviewed or approved by NEP Group, Inc..
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Healthcare Strength — Health coverage is typically comprehensive—medical, dental, vision—with options like HSA/PPO and company‑paid life/short‑term disability referenced in company materials. Feedback suggests eligibility for U.S. staff can begin quickly and overall healthcare is viewed as solid.
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Retirement Support — A 401(k) plan with company match is consistently highlighted, with automatic enrollment and a tiered match noted in earlier guides. This indicates structured retirement support alongside the core benefits.
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Leave & Time Off Breadth — Paid holidays, vacation/PTO, and sick time are offered to full‑time staff, with documented accrual tiers in prior U.S. guides. Role pages and benefit overviews regularly reference these leave categories across locations.
NEP Group, Inc. Insights
What We Do
NEP Group is the world’s leading media technology partner for content producers of live sports, entertainment and corporate events – and even if you don’t know our name, you’ve seen our work. Our clients range from the leaders in sport, music, film and TV, to major corporate brands, agencies, and new types of content creators. From international award shows to major sporting events to global product launches to world concert tours and festivals, we power thousands of live events and broadcasts each year, reaching millions of fans and viewers around the world. Anywhere, anytime, on any platform—we help our clients make, manage and show the world their content. Come be a part of it!
