Site Reliability Engineer

About SeekNow 

Seek Now is transforming property inspections through technology, data, and human expertise. We deliver faster, smarter, more reliable insights to insurance carriers and single-family rental markets, and we’re just getting started. If you want to be part of a product-driven, tech-forward team building real-world impact at scale, you’re in the right place. 

The Role 

As a Site Reliability Engineer, you'll be responsible for the availability, scalability, and operational health of our AWS-hosted infrastructure. You'll lead incident response, build the automation that lets our engineering teams ship safely and often, and drive a culture of measurable reliability across the organization. 

What You'll Do 

• Own the reliability and performance of production services running in AWS, including capacity planning, cost optimization, and architecture reviews 

• Design, build, and maintain fully automated CI/CD pipelines that take code from commit to production with minimal manual intervention 

• Lead incident management: serve in the on-call rotation, coordinate response during outages, run blameless postmortems, and drive remediation to completion 

• Define and track SLOs, SLIs, and error budgets in partnership with product and engineering teams 

• Build and improve observability through monitoring, logging, alerting, and distributed tracing 

• Manage infrastructure as code and eliminate toil through automation 

• Partner with development teams to embed reliability best practices into system design and release processes 

• Contribute to disaster recovery planning, security hardening, and compliance efforts 

What We're Looking For 

• 4+ years in SRE, DevOps, or cloud operations roles supporting production systems 

• Deep hands-on experience operating workloads in AWS (e.g., EC2, ECS/EKS, Lambda, RDS, S3, IAM, VPC, CloudWatch) 

• Proven experience with incident management: on-call ownership, incident command, root cause analysis, and postmortem processes 

• Demonstrated track record of building fully automated CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, CodePipeline, or similar) 

• Strong infrastructure-as-code skills with Terraform, CloudFormation, or CDK 

• Proficiency in at least one scripting or programming language (Python, Go, Bash) 

• Experience with containers and orchestration (Docker, Kubernetes) 

• Familiarity with observability tooling such as Datadog, Prometheus/Grafana, or the ELK stack 

• Clear communicator who stays calm under pressure and can explain complex issues to technical and non-technical audiences 

Nice to Have 

• AWS certifications (Solutions Architect, DevOps Engineer) 

• Experience with GitOps workflows (ArgoCD, Flux) 

• Background in security operations, compliance frameworks (SOC 2, ISO 27001) 

Why You'll Love It Here 

• Tech-First Culture: We believe in building smart, scalable systems—and we invest in them. 

• Real-World Impact: Your work will touch thousands of users every day, improving workflows and outcomes. 

• Autonomy + Collaboration: Own your space while being part of a highly connected, supportive team. 

• Growth-Minded Environment: We prioritize learning, innovation, and pushing the limits of what’s possible. 

What We Offer 

• Competitive salary 

• Comprehensive health, dental, and vision coverage 

• 401(k) with company match 

• Flexible PTO and hybrid work arrangement in Atlanta 

Location 

This role is based in Atlanta, GA, with a hybrid schedule.