Do you enjoy getting to the bottom of a packet that never arrived?
Are you passionate about software-defined networking, secure connectivity, and making large-scale cloud infrastructure safe to change?
Join our Site Reliability team
The Cloud Networking SRE team designs, deploys, and maintains the applications and infrastructure behind Akamai Cloud's networking products. Our VPC and Cloud Firewall stack gives customers isolated private networks, stateful traffic filtering, and secure site-to-site and multi-cloud connectivity.
Help us shape the future of the Internet
In this role, you will own day-to-day reliability of our private networking, firewall, and IPSec Gateway services. You'll work with software engineering, product, and operations teams to ship dataplane and control-plane changes safely across a global fleet. You will run release rollouts, automate operational toil, build monitoring, and troubleshoot customer-impacting networking issues down to the packet. You will use open-source tools alongside internal Akamai tooling.
As a Site Reliability Engineer II, you will be responsible for:
- Planning and executing phased rollouts of VPC and Cloud Firewall dataplane binaries and feature-flag enablements
- Operating and troubleshooting private networking (subnets, routing, overlay/encapsulation) and stateful firewall rule enforcement on Linux hosts.
- Supporting operation and readiness of the IPSec Gateway and Multi-Cloud Networking services, including tunnel health, IKE/IPsec negotiation issues, and cross-cloud connectivity.
- Automating rollout steps, health checks, and recurring operational tasks using Python, Shell, and SaltStack.
- Building and maintaining Prometheus metrics, Grafana dashboards, alerts, and runbooks; support and improve SLOs for VPC, Cloud Firewall, and IPSec Gateway.
- Joining on-call and incident triage for networking issues, drive mitigation to reduce MTTR, and contribute to post-mortem reviews and follow-up actions.
- Contributing to Technical Readiness Reviews (TRRs) for new features, and keep SOPs and team knowledge bases current.
Do what you love
To be successful in this role you will:
- Have 2 years of relevant experience and a Bachelor's degree in Computer Science or its equivalent
- Have an understanding of core networking: TCP/IP, subnetting, L2/L3 routing, NAT, DNS, and stateful firewalling.
- Possess hands-on Linux networking experience: network namespaces, bridges, virtual interfaces, iptables/nftables, and connection tracking (conntrack).
- Possess packet-level troubleshooting skills with tools such as tcpdump, Wireshark/tshark, ip, ss, traceroute, and mtr.
- Have experience writing automation in Python or Shell, and with configuration management (SaltStack or Ansible) and CI/CD (Jenkins).
- Have experience with Prometheus and Grafana for metrics, dashboards, and alerting.
- Have a clear understanding of deployment safety: phased rollouts, canaries, feature flags, validation, and rollback.
- Possess the ability to work effectively with moderate supervision, communicate clearly during incidents, and prioritize operational work.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Compensation
Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $95,000 - $171,000/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
Skills Required
- Two years of relevant experience
- Bachelor's degree in Computer Science or equivalent
- Understanding of TCP/IP, subnetting, L2/L3 routing, NAT, DNS, and stateful firewalling
- Hands-on Linux networking experience with network namespaces, bridges, virtual interfaces, iptables or nftables, and conntrack
- Packet-level troubleshooting experience using tcpdump, Wireshark or tshark, ip, ss, traceroute, and mtr
- Automation experience with Python or Shell
- Configuration management experience with SaltStack or Ansible
- CI/CD experience with Jenkins
- Prometheus and Grafana experience for metrics, dashboards, and alerting
- Understanding of phased rollouts, canaries, feature flags, validation, and rollback
- Ability to work with moderate supervision and communicate clearly during incidents
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
-
Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
-
Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
-
Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
Gallery
