The Role
Ensure high availability, reliability, and performance of production systems through monitoring, alerting, logging, automation, incident response, troubleshooting, root cause analysis, and capacity optimization. Maintain SLIs, SLOs, error budgets, documentation, change controls, deployment governance, and disaster recovery standards. Coordinate with engineering, product, operations, vendors, and cross-functional teams using ServiceNow, JIRA, Slack, and Confluence.
Summary Generated by Built In
About the Role
About the Role
We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years
of experience to ensure high availability, reliability, and performance of production systems.
This role focuses on automation,
incident management, and cross-team
coordination to drive operational excellence.
Key Responsibilities
• Maintain reliable, scalable, and secure production environments.
• Implement and manage monitoring, alerting, and logging solutions.
• Contribute to defining and tracking SLIs/SLOs and support error budget practices.
• Automate operational tasks to improve efficiency and reduce manual effort.
• Perform troubleshooting and Root Cause Analysis (RCA) for production incidents.
• Optimize system performance, availability, and capacity.
• Maintain SOPs, and incident documentation in Confluence.
• Adhere to change management, deployment governance, and disaster recovery
standards.
• Support incident response for critical production services.
Collaboration & Tools
• Coordinate with external vendors and internal cross-functional teams.
• Work closely with Engineering, Product Owners, and Operations teams.
• Manage incidents and changes using ServiceNow & JIRA.
• Collaborate through Slack and structured communication channels.
Technical Skills
Systems & Clouds
• Strong knowledge of Windows and Linux/Unix systems
• Solid understanding of networking fundamentals (DNS, TCP/IP, Load Balancing,
Firewalls).
• Experience with at least one cloud platform (AWS, Azure, or GCP).
• Automation & CI/CD
• Proficiency in one scripting/programming language (Python, Go, Bash, PowerShell, or
Java).
• Understanding of CI/CD pipelines and automation practices.
Containers
• Hands-on experience with Docker and Kubernetes
• Experience with monitoring tools such as or Power BI.
• Ability to analyze logs, metrics, and traces for troubleshooting.
ITSM & Documentation
• Experience with ServiceNow & JIRA (incident/change/problem workflows)
• Working knowledge of Confluence for technical documentation and knowledge
management.
Additional Experience (Preferred)
• Background in DevOps, Cloud Engineering, or Platform Engineering
• Understanding of security best practices and compliance standards.
• Familiarity with AI-assisted engineering tools (Claude Code, Jellyfish, GitHub Copilot
• Exposure to large-scale or production-grade systems.
Soft Skills
• Strong analytical and troubleshooting mindset
• Excellent written and verbal communication skills
• Ownership driven and composed during high level severity incidents
Accessibility & Inclusion Statement
Accessibility & Inclusion Statement
We are committed to creating an inclusive environment for all employees, including persons
with disabilities. Reasonable accommodations will be provided upon request.
Skills Required
- 3+ years of Site Reliability Engineering experience
- Experience maintaining reliable, scalable, and secure production environments
- Knowledge of Windows and Linux/Unix systems
- Understanding of networking fundamentals, including DNS, TCP/IP, load balancing, and firewalls
- Experience with at least one cloud platform: AWS, Azure, or GCP
- Proficiency in one scripting or programming language: Python, Go, Bash, PowerShell, or Java
- Understanding of CI/CD pipelines and automation practices
- Hands-on experience with Docker and Kubernetes
- Experience analyzing logs, metrics, and traces for troubleshooting
- Experience with ServiceNow and JIRA incident, change, and problem workflows
- Working knowledge of Confluence for technical documentation and knowledge management
- DevOps, Cloud Engineering, or Platform Engineering background
- Understanding of security best practices and compliance standards
- Familiarity with AI-assisted engineering tools such as Claude Code, Jellyfish, or GitHub Copilot
- Exposure to large-scale or production-grade systems
- Strong analytical and troubleshooting mindset
- Excellent written and verbal communication skills
- Ownership-driven and composed during high-severity incidents
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The Company
What We Do
Right Advisors Private Limited is a Faridabad-based human resource consulting and staffing organization serving businesses across multiple industries. Its services include recruitment, contract staffing, payroll management, executive search, recruitment process outsourcing, and workforce management. The company uses a solutions-based consulting approach and flexible staffing models to help clients improve productivity, build high-performance teams, and focus on their core operations.
