Our client's Cloud Operations team is expanding its SRE function. Site Reliability Engineers keep all user-facing services and production systems running smoothly. SREs here are a blend of pragmatic operators and software craftspeople who apply sound engineering principles, operational discipline and mature automation to the environment and the codebase. The team specialises in systems — networking, the Linux kernel, and scaling, algorithms and distributed systems.
As an SRE you will
- Be on an on-call rotation responding to production availability incidents, and support service engineers with customer incidents
- Use your on-call shift to prevent incidents from ever happening
- Run infrastructure with Ansible, Puppet, Terraform and Kubernetes
- Make monitoring and alerting alert on symptoms, not outages
- Document every action, so findings turn into repeatable actions — and then into automation
- Improve the deployment process to make it as boring as possible
- Design, build and maintain core infrastructure that scales to hundreds of thousands of concurrent users
- Debug production issues across services and levels of the stack
- Plan the growth of the infrastructure
You may be a fit if you
- Think cloud-first, regardless of the flavour of public cloud
- Think security-first
- Think about systems — edge cases, failure modes, behaviours, specific implementations
- Know your way around Linux and Windows
- Know the use of config-management systems like Ansible or Puppet
- Have strong programming skills — Python, Java, Golang, Node.js
- Collaborate and communicate asynchronously, and document so nothing is learned twice
- Have a go-for-it attitude: when you see something broken, you fix it
- Have experience with Nginx, HAProxy, Docker, Kubernetes, Terraform or similar technologies
Projects you could work on
- Coding infrastructure automation with Ansible and Terraform
- Improving Prometheus monitoring or building new metrics
- Helping release managers deploy and fix new versions of application software
- Planning and executing the migration from AWS virtual machines to cloud-native, container-based deployments on Kubernetes (EKS)
- Developing a relationship with a product group and defining their SRE KPIs — the SRE practice here is early in its journey
Skills Required
- Participate in on-call rotation and respond to production incidents
- Experience with Linux and Windows administration
- Experience with configuration management tools (Ansible or Puppet)
- Experience with infrastructure-as-code (Terraform) and Kubernetes
- Strong programming skills (Python, Java, Golang, Node.js)
- Experience with containerization and proxies (Docker, Nginx, HAProxy)
- Familiarity with monitoring and alerting systems (Prometheus)
- Cloud experience and cloud-native migration (AWS, EKS)
- Ability to document work, collaborate asynchronously, and automate repeatable actions
What We Do
Ontrac Solutions helps organizations adopt emerging technologies to scale smarter. We build GenAI platforms, predictive analytics solutions, and drive cloud adoption. We're also a HubSpot partner, supporting landing page design, website development, CRM integration, workflows, and automation. From infrastructure to marketing ops, we deliver strategy and execution that drives growth.
